Didn't receive BAT for october month

Briefly describe your issue:

Hi. I haven’t received the BAT claim button on brave for the month of october. I’m still a unverified user (Connected to no external wallet). Similar problem receiving BAT for september month. I only got 0.250 BAT out of 1.x BAT for september. Was supposed to receive around 1.2 BAT for september and 3.8 BAT for october month. Please look in to the issue

What Operating System and Brave version are you using ( Menu --> About Brave )?

Version 1.31.91 Chromium: 95.0.4638.69 (Official Build) (x86_64)
MacOS Mojave 10.14.6 (18G9028)

Is your browser wallet currently verified? (yes/no)

No

What date did you verify your wallet?

N/A

Have you been able to successfully receive payments in the past?

Yes

Are you using a VPN? (yes/no)

No

Are you in a supported region (see here for list of supported regions)?

Yes

Does your device pass the SafteyNet check (Android only)?

N/A

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

It’s turned off. Haven’t connected to uphold.

2 Likes

Hi @, welcome to Community!

Could you kindly DM me the following:

  • Copy/paste your Wallet ID and Custodian ID (found on brave://rewards-internals)
  • A screenshot of your Event Logs in brave://rewards-internals.
    This will help to speed up the troubleshooting. Thank you in advance!
1 Like

I have sent you my Wallet ID and Event Logs SS. Please check your DM

why sir i am not received creator payment till now
i already dm you please check

1 Like

I send dm but no reply no support

1 Like