Did not receive Nov BAT and stopped receiving ads

Briefly describe your issue: I haven’t receiving my November BAT rewards, and I have stopped receiving ads. I have verified my wallet and linked them through Brave rewards. I’m using Gemini. Would resetting my wallet be the solution?

What Operating System and Brave version are you using: Windows 10. Brave browser: Version 1.32.106 Chromium: 96.0.4664.45 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no): Yes

Are you using a VPN: No

Are you in a supported region: Yes

Latest log entries:
[Nov 22, 2021, 10:56:19.1 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[Nov 22, 2021, 10:56:19.1 AM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Nov 22, 2021, 10:56:26.0 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[Nov 22, 2021, 10:56:26.0 AM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed