What is wrong with my account? - Brave ads, rewards, and payout into Gemini

Briefly describe your issue:

I have never received any BAT into my linked Gemini account and have not received any ads (therefore no BAT rewards) in about 3 months now.

What Operating System and Brave version are you using (Menu --> About Brave)?

Operating system:
Windows 11 Home
Version 21H2
OS build 22000.527

Brave Version:
1.36.109 Chromium: 99.0.4844.51 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)


What date did you verify your wallet?

On November 25th, 2021 (11/25/2021) at 08:40:36 PM.

Have you been able to successfully receive payments in the past?

No, not a single successful payment received.

Are you using a VPN? (yes/no)


Are you in a supported region (see here for list of supported regions)?

Yes, I have checked the link and I am in a supported region (New York, United States).

Does your device pass the SafteyNet check (Android only)?

I am not on an Android device.

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

I have manually turned off “Auto-contribute.” However, my device is linked with Gemini, not Uphold.

This is my first post in Brave Community, and I appologize in advance if I do anything incorrectly. It’s a pleasure to meet everyone, and I greatly appreciate any help that the community or its admins are able to offer.

I have read all of the posts here regarding BAT rewards issues and tried everything to no avail (including https://support.brave.com/hc/en-us/articles/360055013431-Why-don-t-I-see-any-Brave-Ads-after-enabling-them-). I have also checked over the “Reward Internals” and see not only the status of my account, ad diagnostics, and logs. My account is valid and verified. My ads are “true.” However, the logs show many errors regarding Ads, BAT Rewards, and payout into my Gemini account.

If you need any other information please do not hesitate to reach out.

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

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