Brave Rewards from November wasn't received

Hello,

I did not receive my November Brave Rewards yet on my Gemini Wallet.
On reward-internals, this are the erros:
[Dec 11, 2021, 4:15:18.5 PM:ERROR:credentials_promotion.cc(503)] Token list empty
[Dec 11, 2021, 4:15:18.5 PM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed

Briefly describe your issue:

What Operating System and Brave version are you using (Menu --> About Brave)?
Using Version 1.32.115 Chromium: 96.0.4664.93 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
YES

What date did you verify your wallet?
04/11/2021

Have you been able to successfully receive payments in the past?
This is my first Payment

Are you using a VPN? (yes/no)
NO

Are you in a supported region (see here for list of supported regions)?
YES

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Using Gemini

4 Likes

Hello,
I’m still not getting my November BAT in my Gemini account!

2 Likes

Mine also hasn’t been received after I linked to Uphold

1 Like

Hello Support,

Any news regarding my support question about not received BAT?

1 Like

Welcome to the club. Support is incredibly lacking for most people so your best bet is keep posting.

1 Like

Besides my problem about receiving November BAT’s, I do not receive Ads either about a week and the count is static (1.319 BAT this month)… it’s like this since a week ago!
Wonderfull!

Same here. No BAT from November.

3 Likes

Hello again,
It’s impressive how support doesn’t give a **** for their users.
Not even an answer “we are trying to figure out what’s the problem is…”!
I must say this is the worst support ever!

This is has been an oingoing issue, for me, since August, for others even longer The auto payout simply does not work, this has been reported from both Gemini and Uphold users

What’s the point of having Brave besides other browser, if the main function that brings new users is not functioning correctly?
Besides my problem of not getting my BAT from November, I’m not getting any Ads at all since 2 week ago! So, my BAT’s this month are 1.319 (same 2 weeks ago)!
Please address all those issues!

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