"Continue where you left off" again not working

Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.

Delete the any text above the line separator below before posting


Description of the issue:
“Continue where you left off” not working. When I manually close the browser with some tabs open. On restart of browser it’s opening with no tab open. All the tabs those were open in previous session are gone.

How can this issue be reproduced?

  1. In Browser Change “On Startup” to “Continue where you left off”
  2. Open few tabs and close browser manually
  3. Now reopen the browser

Expected result:
All the Tabs those were opened before closing manually, should have reloaded after restarting it.

Brave Version( check About Brave):

Version 1.21.74 Chromium: 89.0.4389.72 (Official Build) (64-bit)

Additional Information:
NA

@gauravjeswani,
Thank you for reaching out.
When you do this (close and reopen the browser and don’t see previously used tabs), if you go to Menu --> History, do you not see your previously open tabs listed here, as in the image below?

Some other considerations:

  • Can you check and see if you have any data set to be cleared “on exit”? Go to Menu --> History --> Clear browsing data --> On exit an ensure that none of these boxes are checked and/or report any that are.
  • Some browser extensions can cause conflicts like this – do you have any extensions installed at this time?

@Mattches
I can see History tab same as in your image after reopening. So doesn’t it automatically reload the tabs, rather than clicking manually on the * Tab?

Along that :
Menu --> History --> Clear browsing data --> On exit none of the check box is checked.
I have 5 extensions installed: Adobe Acrobat, Google Translate, Norton Password Manager, Picture-in-Picture Extension (by Google) and Postman Interceptor.

@gauravjeswani,

I wanted to confirm that your tab information was saved – it appears that it’s just not re-launching automatically. Can you try disabling your extensions temporarily, then closing/relaunching the browser and see if your session/tabs relaunch automatically as intended?

@Mattches I tried after disabling all the extensions and even after that it is same. Not relaunching saved tabs.

@gauravjeswani,
My next suggestion would be to test this behavior using a new browser profile. That way we can test the behavior with browse in a “fresh” state without any data in it that may influence the behavior.

Note that when you perform the above test, make sure you close all other Brave windows, so that you only have one Brave window (that is using the newly created profile) open.

@Mattches
Hi, I have encountered the same issue after I installed Brave Beta (version 1.23.62).

Have ‘Continue where you left off’ in the settings.
Already tried to disable all extensions (no success).

Created new profile for the test and still doesn’t work. With every restart, I have to click ‘Reopen Closed Window’.

What should I try next?

@Zibelrman,
Can you please double check the version you are on? If you’re updated it should be v1.23.64 (at the time of writing this). Is the Beta the only version of the browser you have installed?

@Mattches
Ok, I’ve updated to [Version 1.23.64 Chromium: 89.0.4389.114 (Official Build) beta (x86_64)]. Still the issue doesn’t disappear.

I already deleted Brave Alpha version yesterday, so now only Brave Beta version. My OS is macOs Big Sur (version 11.2.3) on MacBook Air (early 2015).

@Mattches
I’ve found an interesting detail. If I close the browser by clicking the icon ‘red cross’, then after reopening I have to click ‘reopen closed window’.
However if I go into Brave tap and click ‘Quit Brave’, then it reopens where I left off without the issue.

@Zibelrman,
This is happening because on macOS, “closing” the window is not the same as “ending” the process. So when you close the window, the process is still running (you will see a little dot underneath the icon in the dock, indicating that the application is still running) but there are no windows open. When you quit the browser, the process stops running, which will then prompt the browser to relaunch/reopen the last tabs/window you had open before quitting.

@Mattches
Yes, it looks like that (except I don’t see a little dot underneath the icon in the dock when I close the window).

Thanks for you assistance!

1 Like