Briefly describe your issue:
I have some devices with Brave rewards but on some the claim button did not appear and on others it did. The rewards I claimed did not arrive
I have been receiving the rewards normally for months but suddenly they tell me that I will not be reinstated. Why does this happen? Multiple devices with rewards are now allowed. I am right?
What Operating System and Brave version are you using (Menu --> About Brave)?
1.44.108
Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
April 8 2021
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
Sometimes, actually no.
Are you eligible for Brave Rewards (see here for list of supported regions)?
Yes
Are you on the list of supported regions when verifying Brave Rewards with a custodial partner (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
No apply
Have you manually turned off Auto-contribute on all of your devices linked to a custodial partner?
Yes
@zerofelx thank you for reaching out to us.
Can you please submit the information surrounding your issue to our Rewards Support form? From there we can provide further assistance and investigate your case.
Thank you
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