Verified with Gemini, then lost all rewards

Brave Rewards Rewards Support
1

Briefly describe your issue:
I have verified with Gemini, however I lost all of my rewards.
What Operating System and Brave version are you using (Menu --> About Brave)?

Is your browser wallet currently verified? (yes/no)
Yes
What date did you verify your wallet?
03/08/2022
Have you been able to successfully receive payments in the past?
No because I didn’t verify my account before today.
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
Yes, United Kingdom (I think that is supported)
Does your device pass the SafteyNet check (Android only)?
Not using android, I’m using Windows 11.
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes, ages ago.

2

Hi @ydupc,

Could you submit the information surrounding your issue to our Rewards Support form. From there we can provide further assistance and investigate your case.

Thank you!

1 Like
3

SUre, I’ll do that right now :slight_smile:

4

I just had to wait a few mins, but the other problem is that I cannot see it in my wallet for some reason…

6

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