Hello there,
All my BAT credit was removed from Uphold without my consent. There weren’t that many, but it is important to understand what happened.
If it is helpful: transaction
Can somebody check what was with that?
I don’t think it was my contribution because it is not normal to take all that I have in the account.
Thank you!
1 Like
I have the same problem
Thanks for reporting. I’d like to ask a few questions to start:
- Do you have multiple devices linked to your Uphold? If so, how many?
- Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/
Thank you in advance!
Hello there,
Thank you for your help. I have 2 connected devices.
Attached you can find the data you requested.
I can see that the contributions on device 2 was the cause of the transfer. I looked at the settings and I see that the auto contributions are off, but I don’t know when I stopped them. It might be that it was a few days before the transfer when I saw that the average contributions would be a lot more than what I earn.
Anyhow, I will continue using the browser and see what happens. Also I will try to set the auto contribution to a smaller amount.
Best regards,
Alin
Hi @AGra - it looks like Auto Contribute was enabled on November 8th. Did you ever disable it?
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