Description of the issue:
Clean install of Brave - after installation it launches and I’m able to go through the startup wizard but as soon as that completes the browser crashes
Steps to Reproduce (add as many as necessary): 1. 2. 3.
- Download and install Brave 64bit for Windows
- Click through startup wizard
- Home page loads and browser instantly crashes
Actual Result (gifs and screenshots are welcome!):
After first run Brave crashes within about 1 second of launching.
Brave launches and I am able to view (default) home page
Reproduces how often:
Not able to use about:brave but Windows reports it’s 22.214.171.124
Have also tried Beta - Kaspersky blocks this from installing (see other post) but if I exit Kaspersky and install the Beta it performs identically
Reproducible on current live release (yes/no):
Windows 10 version 1809 build 17763.253
Because the browser crashes more or less instantly I have not been able to capture any other information, but happy to do so if there are logs or a way to enable debugging. I have tried exiting Kaspersky while installing and running Brave but it has not made a difference.
I can install Brave on a different Windows 10 PC just not this one, I would prefer not to have to perform a clean Windows install if there is a way to troubleshoot this.
Update: At the exact time of the crash the System log in Event Viewer reports the following:
Log Name: System
Date: 25/01/2019 14:21:06
Event ID: 10016
Task Category: None
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
to the user [redacted]\[redacted] SID ([redacted]) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.