Claiming Rewards Crashes Brave

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1

Description of the Issue
When trying to claim Brave Rewards, the app crashes. When I press on the Rewards button in the top bar and click “Claim”, it crashes after a few seconds. If I go to chrome://rewards and click “Claim”, the app crashes as well.
Not sure but my issue may be related to this issue: Brave rewards can't be collected, although my app crashes instead of just not doing anything.

How can this issue be reproduced?

  1. Go into Brave.
  2. Have rewards able to be collected
  3. Try to claim the rewards, either by the button in the address bar or chrome://rewards.
  4. Observe what happens

Expected result:
I should be able to claim my rewards without issue

Brave Version( check About Brave):
Brave: 1.26.77

Mobile Device details
Redmi Note 7
LineageOS 18.1
Android 11
Security Update: July 5th, 2021

Additional Information:
N/A

1 Like
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did you try to delete cache

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Yes. I just did that and no change. I click “Claim”, then I get an error. When I click " OK", the app then crashes.

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4

Download an app called “SafetyNet” and see if your device passes the test.
Since you are using a custom ROM, I think it will fail the test.

In order to claim the BATs, you need to pass the Safety Net test.

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5

Yeah. That is the issue. I can’t pass SafetyNet. Thank you for the info!

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