Claim button doesn't appear for a few month now

Brave Rewards
21

These are not my wallet IDs, bro :))
These are case numbers according to the logs)

22

Sorry, It seems similar to the wallet ID to me. So I thought it was.

23

By the way, send your logs to support too.
How to do this is written in this topic: What is going on with Brave Rewards? - #3 by steeven
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1 Like
24

Claim doesn’t appear for this month. Last month there were problems with payout also, I got only 0.99 Bat. But this month payments doesn’t show the claim button after the notice that say your reward is on the way disappeared.

25

Does any of you guy be able to claim the reward this month? I am still not be able to claim the reward. the message to check out the status is still there, but I think in a couple days it’s gonna disappear again. This is a known issue.

“The issues now be resolved!” .That’s what they claimed. we just wait and see wether it’s real or not.

26

OK this is a new one

This is my browser in july

Screen Shot 2022-07-01 at 7.03.01 AM
Screen Shot 2022-07-01 at 7.03.01 AM1920×1200 270 KB

This one in August ( Today)

Screen Shot 2022-08-10 at 8.02.16 PM
Screen Shot 2022-08-10 at 8.02.16 PM1920×1200 213 KB

Screen Shot 2022-08-10 at 8.09.11 PM
Screen Shot 2022-08-10 at 8.09.11 PM1920×1200 128 KB

And these are the promotions log!

Screen Shot 2022-08-10 at 9.14.34 PM
Screen Shot 2022-08-10 at 9.14.34 PM2560×1600 414 KB

It’s shown that I have claim the reward on 03/08/22 which i did not.

Screen Shot 2022-08-10 at 9.14.41 PM
Screen Shot 2022-08-10 at 9.14.41 PM2560×1600 417 KB

and on 01/08/22 ,09/08/22 and also 02/08/22
Screen Shot 2022-08-10 at 9.14.47 PM
Screen Shot 2022-08-10 at 9.14.47 PM2560×1600 423 KB

And I was like, what?

27

@Odyyume,
Can you please send me a DM with your wallet payment ID so I can take a closer look?

Thank you

28

Yeah finally! the claim button appeared. :smile:

1 Like
29

Excellent, glad to hear it.

30

Hello!

Yesterday (August 11) I also finally got a claim button, both on Windows 10 and Android 7.
Moreover, not only those BATs that I earned in July were counted, but also BATs for April, May and June (that is, for those months when the claim button did not appear and BAT disappeared).

Thanks to the Brave forum and support! :+1:

1 Like
31

congratulations, I hope that the claim button will appear on my Android 7.

32

Hi, sergiy23!
As a result, you will unsubscribe in this topic, will you have a claim button for Android 7 in August (for July), or not?
If not, then we’ll keep digging :slightly_smiling_face:
I and Odyyume have a claim button!

1 Like
33

No, I won’t refuse although there is no button, but I like brave.

1 Like
34

@sergiy23 Were you able to claim in your PC device?

35

Sorry, I didn’t really understand the question (I use a translator), but I use an Android tablet all the time and in the chat I communicate using an iPhone more convenient for me

36

@sergiy23 I meant, could you claim any reward? Or was it all your device still didn’t show the claim button?

37

There has been no button since March. I live in Ukraine and now I can’t withdraw bat, but it would be nice to collect it for the future. :+1:

1 Like
38

Hi, sergiy23
I wrote you an instruction in Russian in DM what you need to do and write to support so that you have a BAT claim button. Read and unsubscribe, please, - will it help ?!

39

Hi!
If the claim button still appears, but the payout amount is less than expected, then you are in this topic:

40

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