Citicards loops after timeout and attempt to log back in

[tholius]

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When atttempting to log into citicards to look at account information, the web page continuously reloads.

To reproduce it, you would need to have a citicards credit card and an account at citicards so you can log in, perhaps to check your balance or look at your statement.

1. The home page loads correctly: https://www.citi.com/credit-cards/home
2. At the top left, click “my accounts” which attempts to laod the link //
   online.citi dot com/US/ag/mrc/dashboard
3. The browser bar displays online.citi.com/US/ag/sign-off?sessionTimeout=True and loops for a long time, reloading over and over, until finally it loads https://www.citi.com/login?loginscreenId=inactivityLandingPage
4. And there is now an opportunity to sign in again, which succeeds. But when the page automatically logs you out after a timeout period, you have to click the “my accounts” link again and it starts looping again. Chrome does hot exhibit this behavior, nor does Safari.

Version 1.23.73 Chromium: 90.0.4430.85 (Official Build) (x86_64)

[fanboynz]

I don’t have a login to test, can you try adding the following into brave://adblock

citi.com##+js(acis, tmx_post_session_params_fixed)

Does that help?

If not, does changing any shield settings (ads/trackers, cookies, fingerprinting) help?

[tholius]

Oddly, this morning, after fighting it for two weeks, it works fine. It headed into the loop but came out after just two page loads. If I see the issue again I will try your suggestion.

Thank you,

[fanboynz]

Some banking sites have anti-bot checks, like if you move you mouse away from the tab it’ll detect this.