When atttempting to log into citicards to look at account information, the web page continuously reloads.
To reproduce it, you would need to have a citicards credit card and an account at citicards so you can log in, perhaps to check your balance or look at your statement.
- The home page loads correctly: https://www.citi.com/credit-cards/home
- At the top left, click “my accounts” which attempts to laod the link //
online.citi dot com/US/ag/mrc/dashboard
- The browser bar displays online.citi.com/US/ag/sign-off?sessionTimeout=True and loops for a long time, reloading over and over, until finally it loads https://www.citi.com/login?loginscreenId=inactivityLandingPage
- And there is now an opportunity to sign in again, which succeeds. But when the page automatically logs you out after a timeout period, you have to click the “my accounts” link again and it starts looping again. Chrome does hot exhibit this behavior, nor does Safari.