Hi Mattches, Do I need to start a new topic? I’m being told it was resolved, and it was, but has re-emerged. I’m unable to access Brave at all.
@Kiansh,
Still digging into this, apologies for the wait on this. Will ping some of our iOS devs and see where we are at progress-wise with this.
Wonderful Mattches. No worries, just glad you are checking it out. Thank you.
One months of use. The bug didn’t happen anymore. Version used: Brave Beta 1.48.132
Note that I’m an android user that had already reported the issue (months and months ago) and not an IOS user.
Thanks for letting me know that the issue no longer persist on your device. If you have any other concerns, please let me know.
I have another unrelated concern: why I can’t install extensions on android? I miss them dearly. I don’t want to switch to firefox (that allowa you to do so).
1 Like
@Sergio1992 let me inform you that at this moment adding extensions to android is not supported.
If you’d like you can open a feature request topic here https://community.brave.com/c/brave-feature-requests/57.
Should you have other concerns, let me know.
Hi Mattches, please tell me you haven’t given up? When I click on Brave app, I still have whiteout screen for about 30 seconds then app closes. I have a vast body of work I need to transfer (Not sure if a permanent solution can be found? Thinking I will be giving iPad the flick after this, it’s been highly stressful and cost me much time and effort). Thanks 
@Kiansh,
I have opened the issue and unfortunately there is not much else we can do here until the team takes a look. I will ping the iOS team internally and check to see if there is any other information I can get for them that might help them resolve the issue.
1 Like
Thank you for following up. I can’t be the only one affected, a lot of others have iPads. I’ll use a different device going forward but need to retrieve almost three years of work from the iPad (before I ditch it - I will never own one again). Thanks
Hi Mattches, It’s been almost two months I cannot access Brave and all of my work. Please reassure me the team is looking into this? I am completely stuck. I don’t understand the vulnerability but surely there is a fix for those who know what they are doing? I keep getting ‘this topic has been solved’ and to start a new topic. Do I need to start a new topic? TY
The issue is still being looked at — I’ve pinged the devs (just now) to see if anyone can provide me with a progress update.
Thank you
another thread is open for the same/a similar issue here.
Is any of you able to post a video recording for us to see this bug? How long it takes to load and few seconds after it loaded.
From app launch to the app runnning
We worked on couple of performance fixed recently but looks like this particular issue is still not solved?
@michal i couldn’t upload a video directly so here is the icloud link.
*the numbers for the passcode show up on my screen, i think apple just hides them during screen recordings for privacy
Thanks. Does this happen to you without passcode too? How many tabs do you have open usually?
And also questions to other in this thread: Do you see similar behavior as the one @alyssasch shared?
You open the app, it’s stuck for 10-20 seconds then it crashes?
Do you have passcode enabled?
March 2023. Brave crashes, goes white, shuts down. Out of the blue……why is this happening all of a sudden?? I am forced to use safari now….NOT HAPPY! No gaming is done. Only general searches, emails. No movies, no game playing. Nothing downloaded recently.
1 Like
I have passcode enabled and I’m always prompted to enter my passcode. When the app is functioning normally there is a padlock icon that shows up before the passcode screen, but when the app is not working it doesn’t show the lock icon.
I have many many tabs open. It is likely several hundred. I also have a ton of bookmarks. I was working on cleaning those up (by opening the links first, hence the tab count).
This issues has been going on since november 2022 and corrected itself for like 2 weeks at the end of december and then returned to not working.
1 Like
@Kevin_cc just had the issue with brave white screen. It took a long time, but it finally happened.
The browser is completely unresponsive now and showing a white screen.
1 Like