Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
When I download a file on Brave browser on my Galaxy Note 8, I get a “Can’t Open File” error. I have to exit Brave and navigate to “My Files” and manually open the file from there.
How can this issue be reproduced?
- Download any file (pdf, etc) on Brave mobile
- Click “Open” on the bottom once file is finished downloading
Brave Version( check
Mobile Device details
Samsung Galaxy Note 8 android version 9