Can't open Brave in MacBook Air with macOS Ventura

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Description du problème :
**Comment ce problème peut-il être reproduit ? **

Résul de résultat attendu :

Version Brave (vérifions À propos de Brave) :

Informations supplémentaires :

Hi,
I have a MacBook Air 2021 (M1) and have downloaded the latest Brave (14/12/2022).
In Security, I have allowed app from App Store and identified developers.
My Macbook runs under MacOs Ventura.

When I try to open it, I got a window: Brave Browser is an app coming from internet. Do you want to really open it?
When I click open (with ou without the control touch), I got another window: Brave browser leave in an unforeseen way.

Ideas?
Thank you

1 Like

Hello there @Soucia please accept my apologies for this issue. Please try installing the Beta or Nightly version of Brave to see if the issue persists on those versions.

Let me know if that works.

Hi,
Thanks for the reply.
But it doesn’t work.

1 Like

@Soucia could you please provide me with a screenshot of the error you are getting on all the three Brave versions?

Sorry, I was gone.
how can i copy a screenshot in this topic?

1 Like

When you click on reply you will see an upload button located above the textbox, there you can add the files/images you would like in order to investigate further.

Be waiting for your response.

ok

PS: i speak french

And if i click on retry, the same window appear

1 Like

Hi again, all the Brave versions you’ve installed on your Mac are from the official Brave Website?

yes
from https://brave.com/fr/

1 Like

I also try to install brave by disconnecting Gatekeeper. Without success

1 Like

@Soucia please go to our official repository here and install any Brave version from there to see if that works.

For example you can install the Brave-Browser-Beta-arm64.dmg asset to see if that works.

thank you for your suggestions.

Unfortunately It doesn’t work either

1 Like

Thanks for the information, I’ve shared this with our team and I’m waiting for further information on the matter. Once our team has answers, I will get back to you as soon as possible.

@Soucia,
Can you please click the Report button on the error message and send us the log data that it gives you so that we can take a closer look?

Additionally, when running the .dmg file, did you drag the Brave icon into the Applications folder when prompted?

Yes, for the second question.

Here a copy of the report that can be send to apple.


Translated Report (Full Report Below)

Process: Brave Browser [4672]
Path: /Applications/Brave Browser.app/Contents/MacOS/Brave Browser
Identifier: com.brave.Browser
Version: 109.1.47.171 (147.171)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-01-24 19:06:13.9967 +0100
OS Version: macOS 13.2 (22D49)
Report Version: 12
Anonymous UUID: 67AE2211-A3A0-87B8-F372-2F2988445ECD

Sleep/Wake UUID: 76332A85-C831-401F-A958-B1047CE382E3

Time Awake Since Boot: 40000 seconds
Time Since Wake: 1416 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000012a19e404

Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process: exc handler [4672]

Kernel Triage:
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage
VM - pmap_enter retried due to resource shortage

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 Brave Browser Framework 0x12a19e404 ChromeMain + 26843644
1 Brave Browser Framework 0x12a19c5b8 ChromeMain + 26835888
2 Brave Browser Framework 0x12a19c5b8 ChromeMain + 26835888
3 Brave Browser Framework 0x12a8d04c8 ChromeMain + 34388672
4 Brave Browser Framework 0x129fd1d18 ChromeMain + 24957712
5 Brave Browser Framework 0x129fd0a54 ChromeMain + 24952908
6 Brave Browser Framework 0x129fd056c ChromeMain + 24951652
7 Brave Browser Framework 0x128804b70 ChromeMain + 360
8 Brave Browser 0x10457d6ac main + 196
9 dyld 0x1a1e67e50 start + 2544

Thread 1:
0 libsystem_pthread.dylib 0x1a218ce18 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x1a218ce18 start_wqthread + 0

Thread 3:: StackSamplingProfiler
0 libsystem_kernel.dylib 0x1a2152050 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1a216411c mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x1a215ac24 mach_msg_overwrite + 452
3 libsystem_kernel.dylib 0x1a21523cc mach_msg + 24
4 Brave Browser Framework 0x128caf13c ChromeMain + 4892468
5 Brave Browser Framework 0x128caec90 ChromeMain + 4891272
6 Brave Browser Framework 0x1295560c4 ChromeMain + 13964988
7 Brave Browser Framework 0x1295557dc ChromeMain + 13962708
8 Brave Browser Framework 0x12a4b4f9c ChromeMain + 30082452
9 Brave Browser Framework 0x12a4b4dfc ChromeMain + 30082036
10 Brave Browser Framework 0x129692704 ChromeMain + 15260924
11 libsystem_pthread.dylib 0x1a219206c _pthread_start + 148
12 libsystem_pthread.dylib 0x1a218ce2c thread_start + 8

Thread 4:
0 libsystem_pthread.dylib 0x1a218ce18 start_wqthread + 0

Thread 5:
0 libsystem_pthread.dylib 0x1a218ce18 start_wqthread + 0

Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x000000016b882e50 x2: 0x0000000000000103 x3: 0x00000001299abd2c
x4: 0x000000000030abd0 x5: 0x0000000000000010 x6: 0x000000000000002f x7: 0x000000016b882bc0
x8: 0x0000000133a37000 x9: 0x0000000000000000 x10: 0x0000000000000000 x11: 0x0000000000000013
x12: 0x0000000000000001 x13: 0x0000000000000001 x14: 0x0000000000000001 x15: 0x00000000000000c9
x16: 0x00000001a21bd360 x17: 0x41a10001ff8a1d60 x18: 0x0000000000000000 x19: 0x0000000000000000
x20: 0x00000124002d0be0 x21: 0x0000000133971000 x22: 0x000000016b8830e8 x23: 0x0000012400292c00
x24: 0x0000000133972000 x25: 0x0000000133971000 x26: 0x0000000000000000 x27: 0x0000000000000000
x28: 0x0000000000000000 fp: 0x000000016b882f50 lr: 0x000000012a19c5b8
sp: 0x000000016b882f20 pc: 0x000000012a19e404 cpsr: 0x60001000
far: 0x000000012ac40808 esr: 0xf2000000 (Breakpoint) brk 0

Binary Images:
0x128800000 - 0x132debfff com.brave.Browser.framework (109.1.47.171) <4c4c448f-5555-3144-a131-4c0e2ed27e44> /Applications/Brave Browser.app/Contents/Frameworks/Brave Browser Framework.framework/Versions/109.1.47.171/Brave Browser Framework
0x10457c000 - 0x10459ffff com.brave.Browser (109.1.47.171) <4c4c445c-5555-3144-a15d-63ffafe6010e> /Applications/Brave Browser.app/Contents/MacOS/Brave Browser
0x1a1e62000 - 0x1a1eecba3 dyld () /usr/lib/dyld
0x1a218b000 - 0x1a2197ffb libsystem_pthread.dylib (
) <9f3b729a-ed04-3e65-adac-d75ad06ebbdc> /usr/lib/system/libsystem_pthread.dylib
0x1a2151000 - 0x1a218afeb libsystem_kernel.dylib (*) <6b682e21-fd96-3a5a-8260-fce367258252> /usr/lib/system/libsystem_kernel.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.5G resident=0K(0%) swapped_out_or_unallocated=1.5G(100%)
Writable regions: Total=145.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=145.4M(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
ColorSync 400K 21
CoreGraphics 16K 1
Dispatch continuations 64.0M 1
Kernel Alloc Once 32K 1
MALLOC 47.3M 25
MALLOC guard page 192K 10
Memory Tag 253 32.0G 73
STACK GUARD 56.1M 6
Stack 18.1M 6
VM_ALLOCATE 2080K 3
__AUTH 1973K 376
__AUTH_CONST 24.7M 601
__CTF 756 1
__DATA 14.8M 589
__DATA_CONST 37.9M 606
__DATA_DIRTY 2015K 241
__FONT_DATA 2352 1
__LINKEDIT 769.6M 3
__OBJC_CONST 4900K 340
__OBJC_RO 65.5M 1
__OBJC_RW 1988K 1
__TEXT 748.7M 626
dyld private memory 256K 1
mapped file 62.6M 11
shared memory 848K 12
=========== ======= =======
TOTAL 33.9G 3558


Full Report

{“app_name”:“Brave Browser”,“timestamp”:“2023-01-24 19:06:16.00 +0100”,“app_version”:“109.1.47.171”,“slice_uuid”:“4c4c445c-5555-3144-a15d-63ffafe6010e”,“build_version”:“147.171”,“platform”:1,“bundleID”:“com.brave.Browser”,“share_with_app_devs”:0,“is_first_party”:0,“bug_type”:“309”,“os_version”:“macOS 13.2 (22D49)”,“roots_installed”:0,“name”:“Brave Browser”,“incident_id”:“AD97C82F-2083-490E-8D50-1A17E2462FEC”}
{
“uptime” : 40000,
“procRole” : “Foreground”,
“version” : 2,
“userID” : 501,
“deployVersion” : 210,
“modelCode” : “MacBookAir10,1”,
“coalitionID” : 2670,
“osVersion” : {
“train” : “macOS 13.2”,
“build” : “22D49”,
“releaseType” : “User”
},
“captureTime” : “2023-01-24 19:06:13.9967 +0100”,
“incident” : “AD97C82F-2083-490E-8D50-1A17E2462FEC”,
“pid” : 4672,
“translated” : false,
“cpuType” : “ARM-64”,
“roots_installed” : 0,
“bug_type” : “309”,
“procLaunch” : “2023-01-24 19:06:13.4929 +0100”,
“procStartAbsTime” : 978679791980,
“procExitAbsTime” : 978690836960,
“procName” : “Brave Browser”,
“procPath” : “/Applications/Brave Browser.app/Contents/MacOS/Brave Browser”,
“bundleInfo” : {“CFBundleShortVersionString”:“109.1.47.171”,“CFBundleVersion”:“147.171”,“CFBundleIdentifier”:“com.brave.Browser”},
“storeInfo” : {“deviceIdentifierForVendor”:“591C50D5-13AE-51BB-A780-07DB698C5763”,“thirdParty”:true},
“parentProc” : “launchd”,
“parentPid” : 1,
“coalitionName” : “com.brave.Browser”,
“crashReporterKey” : “67AE2211-A3A0-87B8-F372-2F2988445ECD”,
“throttleTimeout” : 2147483647,
“wakeTime” : 1416,
“sleepWakeUUID” : “76332A85-C831-401F-A958-B1047CE382E3”,
“sip” : “enabled”,
“exception” : {“codes”:“0x0000000000000001, 0x000000012a19e404”,“rawCodes”:[1,5001307140],“type”:“EXC_BREAKPOINT”,“signal”:“SIGTRAP”},
“termination” : {“flags”:0,“code”:5,“namespace”:“SIGNAL”,“indicator”:“Trace/BPT trap: 5”,“byProc”:“exc handler”,“byPid”:4672},
“os_fault” : {“process”:“Brave Browser”},
“ktriageinfo” : “VM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\nVM - pmap_enter retried due to resource shortage\n”,
“extMods” : {“caller”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“system”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“targeted”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“warnings”:0},
“faultingThread” : 0,
“threads” : [{“triggered”:true,“id”:378779,“threadState”:{“x”:[{“value”:0},{“value”:6099054160},{“value”:259},{“value”:4992974124,“symbolLocation”:18510628,“symbol”:“ChromeMain”},{“value”:3189712},{“value”:16},{“value”:47},{“value”:6099053504},{“value”:5161316352},{“value”:0},{“value”:0},{“value”:19},{“value”:1},{“value”:1},{“value”:1},{“value”:201},{“value”:7014699872,“symbolLocation”:0,“symbol”:“os_unfair_lock_unlock”},{“value”:4729061092297940320},{“value”:0},{“value”:0},{“value”:1254133402592},{“value”:5160505344},{“value”:6099054824},{“value”:1254133148672},{“value”:5160509440},{“value”:5160505344},{“value”:0},{“value”:0},{“value”:0}],“flavor”:“ARM_THREAD_STATE64”,“lr”:{“value”:5001299384},“cpsr”:{“value”:1610616832},“fp”:{“value”:6099054416},“sp”:{“value”:6099054368},“esr”:{“value”:4060086272,“description”:“(Breakpoint) brk 0”},“pc”:{“value”:5001307140,“matchesCrashFrame”:1},“far”:{“value”:5012457480}},“queue”:“com.apple.main-thread”,“frames”:[{“imageOffset”:26862596,“symbol”:“ChromeMain”,“symbolLocation”:26843644,“imageIndex”:0},{“imageOffset”:26854840,“symbol”:“ChromeMain”,“symbolLocation”:26835888,“imageIndex”:0},{“imageOffset”:26854840,“symbol”:“ChromeMain”,“symbolLocation”:26835888,“imageIndex”:0},{“imageOffset”:34407624,“symbol”:“ChromeMain”,“symbolLocation”:34388672,“imageIndex”:0},{“imageOffset”:24976664,“symbol”:“ChromeMain”,“symbolLocation”:24957712,“imageIndex”:0},{“imageOffset”:24971860,“symbol”:“ChromeMain”,“symbolLocation”:24952908,“imageIndex”:0},{“imageOffset”:24970604,“symbol”:“ChromeMain”,“symbolLocation”:24951652,“imageIndex”:0},{“imageOffset”:19312,“symbol”:“ChromeMain”,“symbolLocation”:360,“imageIndex”:0},{“imageOffset”:5804,“symbol”:“main”,“symbolLocation”:196,“imageIndex”:1},{“imageOffset”:24144,“symbol”:“start”,“symbolLocation”:2544,“imageIndex”:2}]},{“id”:378794,“frames”:[{“imageOffset”:7704,“symbol”:“start_wqthread”,“symbolLocation”:0,“imageIndex”:3}]},{“id”:378795,“frames”:[{“imageOffset”:7704,“symbol”:“start_wqthread”,“symbolLocation”:0,“imageIndex”:3}]},{“id”:378797,“name”:“StackSamplingProfiler”,“frames”:[{“imageOffset”:4176,“symbol”:“mach_msg2_trap”,“symbolLocation”:8,“imageIndex”:4},{“imageOffset”:78108,“symbol”:“mach_msg2_internal”,“symbolLocation”:80,“imageIndex”:4},{“imageOffset”:39972,“symbol”:“mach_msg_overwrite”,“symbolLocation”:452,“imageIndex”:4},{“imageOffset”:5068,“symbol”:“mach_msg”,“symbolLocation”:24,“imageIndex”:4},{“imageOffset”:4911420,“symbol”:“ChromeMain”,“symbolLocation”:4892468,“imageIndex”:0},{“imageOffset”:4910224,“symbol”:“ChromeMain”,“symbolLocation”:4891272,“imageIndex”:0},{“imageOffset”:13983940,“symbol”:“ChromeMain”,“symbolLocation”:13964988,“imageIndex”:0},{“imageOffset”:13981660,“symbol”:“ChromeMain”,“symbolLocation”:13962708,“imageIndex”:0},{“imageOffset”:30101404,“symbol”:“ChromeMain”,“symbolLocation”:30082452,“imageIndex”:0},{“imageOffset”:30100988,“symbol”:“ChromeMain”,“symbolLocation”:30082036,“imageIndex”:0},{“imageOffset”:15279876,“symbol”:“ChromeMain”,“symbolLocation”:15260924,“imageIndex”:0},{“imageOffset”:28780,“symbol”:“_pthread_start”,“symbolLocation”:148,“imageIndex”:3},{“imageOffset”:7724,“symbol”:“thread_start”,“symbolLocation”:8,“imageIndex”:3}]},{“id”:378811,“frames”:[{“imageOffset”:7704,“symbol”:“start_wqthread”,“symbolLocation”:0,“imageIndex”:3}]},{“id”:378814,“frames”:[{“imageOffset”:7704,“symbol”:“start_wqthread”,“symbolLocation”:0,“imageIndex”:3}]}],
“usedImages” : [
{
“source” : “P”,
“arch” : “arm64”,
“base” : 4974444544,
“CFBundleShortVersionString” : “109.1.47.171”,
“CFBundleIdentifier” : “com.brave.Browser.framework”,
“size” : 173981696,
“uuid” : “4c4c448f-5555-3144-a131-4c0e2ed27e44”,
“path” : “/Applications/Brave Browser.app/Contents/Frameworks/Brave Browser Framework.framework/Versions/109.1.47.171/Brave Browser Framework”,
“name” : “Brave Browser Framework”,
“CFBundleVersion” : “47.171”
},
{
“source” : “P”,
“arch” : “arm64”,
“base” : 4367826944,
“CFBundleShortVersionString” : “109.1.47.171”,
“CFBundleIdentifier” : “com.brave.Browser”,
“size” : 147456,
“uuid” : “4c4c445c-5555-3144-a15d-63ffafe6010e”,
“path” : “/Applications/Brave Browser.app/Contents/MacOS/Brave Browser”,
“name” : “Brave Browser”,
“CFBundleVersion” : “147.171”
},
{
“source” : “P”,
“arch” : “arm64e”,
“base” : 7011180544,
“size” : 568228,
“uuid” : “fe8a9d9e-f65d-34ca-942c-175b99c0601b”,
“path” : “/usr/lib/dyld”,
“name” : “dyld”
},
{
“source” : “P”,
“arch” : “arm64e”,
“base” : 7014494208,
“size” : 53244,
“uuid” : “9f3b729a-ed04-3e65-adac-d75ad06ebbdc”,
“path” : “/usr/lib/system/libsystem_pthread.dylib”,
“name” : “libsystem_pthread.dylib”
},
{
“source” : “P”,
“arch” : “arm64e”,
“base” : 7014256640,
“size” : 237548,
“uuid” : “6b682e21-fd96-3a5a-8260-fce367258252”,
“path” : “/usr/lib/system/libsystem_kernel.dylib”,
“name” : “libsystem_kernel.dylib”
}
],
“sharedCache” : {
“base” : 7010533376,
“size” : 3447406592,
“uuid” : “3366b98c-6b8a-3546-8233-dc167320439f”
},
“vmSummary” : “ReadOnly portion of Libraries: Total=1.5G resident=0K(0%) swapped_out_or_unallocated=1.5G(100%)\nWritable regions: Total=145.4M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=145.4M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nColorSync 400K 21 \nCoreGraphics 16K 1 \nDispatch continuations 64.0M 1 \nKernel Alloc Once 32K 1 \nMALLOC 47.3M 25 \nMALLOC guard page 192K 10 \nMemory Tag 253 32.0G 73 \nSTACK GUARD 56.1M 6 \nStack 18.1M 6 \nVM_ALLOCATE 2080K 3 \n__AUTH 1973K 376 \n__AUTH_CONST 24.7M 601 \n__CTF 756 1 \n__DATA 14.8M 589 \n__DATA_CONST 37.9M 606 \n__DATA_DIRTY 2015K 241 \n__FONT_DATA 2352 1 \n__LINKEDIT 769.6M 3 \n__OBJC_CONST 4900K 340 \n__OBJC_RO 65.5M 1 \n__OBJC_RW 1988K 1 \n__TEXT 748.7M 626 \ndyld private memory 256K 1 \nmapped file 62.6M 11 \nshared memory 848K 12 \n=========== ======= ======= \nTOTAL 33.9G 3558 \n”,
“legacyInfo” : {
“threadTriggered” : {
“queue” : “com.apple.main-thread”
}
},
“trialInfo” : {
“rollouts” : [
{
“rolloutId” : “62cdf63ddb3b7109d6d765cc”,
“factorPackIds” : {
“SIRI_UNDERSTANDING_TMDC” : “62cdf6dddb3b7109d6d765cd”
},
“deploymentId” : 240000007
},
{
“rolloutId” : “60da5e84ab0ca017dace9abf”,
“factorPackIds” : {

  },
  "deploymentId" : 240000008
}

],
“experiments” : [

]
}
}

Model: MacBookAir10,1, BootROM 8419.80.7, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: LPDDR4, Micron
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Nov 30 2022 03:35:43 version 18.20.379.9.7.8.145 FWID 01-9578a936
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.

With MacOs 13.2, it doesn’t either work