Cant access to brave rewards

Briefly describe your issue: Im living in Belgium now, but reward system says that my location isnt accepted for brave rewards (Im from Ukraine)

What Operating System and Brave version are you using (Menu --> About Brave)? windows 10,
Версия 1.49.132 Chromium: 111.0.5563.147

Is your Brave Rewards Profile currently verified? (yes/no) i dont know where i need to verify

What date did you connect a your Brave Rewards Profile? yesterday

Have you been able to successfully receive payments in the past? yes

Are you using a VPN? (yes/no) no

Are you in a supported region (see here for list of supported regions)? yes

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices?

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@wneverbb Your question is vague so it’s hard to give you a direct answer. Instead I’ll have to offer a few possibilities for you.

On this, I think it’s because you have Russia or Russian for your country or regional format in your operating system. Some people have said they had to change their language, but I don’t think you have to go that far. Example of this is in screenshot below:

Verification means having created an Uphold account and then connecting to it.

If you’re from Ukraine, you won’t be able to create an Uphold account. Even if you could, you can’t link it to Rewards at this time. The reason for this is because Uphold has the whole region around Russia limited at this time. So that’s Ukraine, Belarus, Russia, etc that can’t create new accounts. You can see their list of restricted countries at

You also can see a list of countries that are supported by Brave to link to a custodial account at

If you have Belgium passport or ID, you may be able to create an account with Uphold. You would need to go to and create an account, if you don’t have one. They will require you to provide a lot of information, such as your passport, proof of earnings, and info from your bank accounts. In addition, they require you to take selfies that they use to compare to your passport. It’s an annoying process but all done because of international laws and regulations.


When you first activate Rewards, it has you choose a country. You would need to make sure your country selected is for Belgium. If you chose Ukraine or another country, you’ll need to Reset your Rewards. You do this by going to the hamburger menu → Brave Rewards → Manage → Reset. At this point, you choose Belgium. Otherwise if you do create a Uphold using Belgium information but you chose other country for Rewards, it will say Country Mismatch and not let you connect Rewards to Uphold.

I cant find burger for reseting) i cant access brave rewards in general to communicate with it

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