Cannot Verify Wallet

Brave Rewards Rewards Support
1

Briefly describe your issue:

I have earned my 15 BAT, when i click on verify wallet, then click uphold, Brave closes completely. I reopen, and same happens. Cannot verify Wallet, clicking on uphold link crashes browser.

What Operating System and Brave version are you using (Menu --> About Brave)?

Windows 10, Brave 1.28.106

Is your browser wallet currently verified? (yes/no)

no that is the issue, cannot verify wallet, clicking on uphold crashes browser

What date did you verify your wallet?

08/24/2021

Have you been able to successfully receive payments in the past?

Yes

Are you using a VPN? (yes/no)

No

Are you in a supported region (see here for list of supported regions)?

Yes USA-New York

Does your device pass the SafteyNet check (Android only)?

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

Yes

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2

You’ve created your Uphold Wallet, but can’t get it to sync with your Brave Browser?

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3

no.

I have earned the 15 bat minimum requirement
i click the “verify Wallet” link on the rewards screen
it opens a pop up telling me to click the “uphold” link to login or create an account.
I click the “uphold” link, it crashes brave browser completely.

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4

No to what?

Just got to Uphold and create an account. Then sync that wallet to your Brave Browser. You don’t need 15 BAT to create a wallet.

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5

Sometimes mine error verify buy sometime ok if its on separate tab. Why? And I can’t really get actually how muchy BAT status. Every web browsing on my related acct why BAT rewards can’t verified that page ownership is me ?

6

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