Cannot verify my wallet due to Windows reinstall / Maximum verifcations

Briefly describe your issue:
I had to reinstall Windows and the Brave Browser. Now it tells me I have reached the maximum of verification when trying to verify my uphold wallet. Is there any solution to this so I can verify my wallet?

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows
Version 1.31.88 Chromium: 95.0.4638.69 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
No

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

1 Like

Hi, I had the same problem. Basically Uphold only allows to connect 4 devices to it. However, changing your OS and/or reinstalling Brave, makes Uphold to consider it a new device even if it’s the same, making you reach your limit and letting you unable to reconnect your wallets.

Sadly, theres no function to unlink devices by yourself, but its being developed:

Meanwhile, you have the alternative of requesting support for ONE of your old devices (not sure if only one per account or only one per request) you are not using to be disconnected from uphold.

2 Likes