Briefly describe your issue:
Cannot verify accounts.
Clicking “manage” on brave://rewards
page at the top beside the giant banner “Brave Rewards” leads to a popup which states the following:
If your Brave Rewards is not verified, your BAT balance is stored in local files on your device.
If you’d like to secure your BAT in case you need to do a clean reinstall of the browser or reformat your device, and would like to enjoy other benefits such as adding or withdrawing your BAT, we recommend verifying.
Clicking the blue “verifying” leads to (after a second screen to verify your name) a popup that just displays this:
Your request is still being processed, please wait.
Sorry there was a problem processing your request, please try again.
This never resolves.
What’s the problem? Is verifying one’s account a broken function?
This entire convoluted process is HARDLY user-friendly, let alone friendly to anyone new to this “crypto” nonsense. Why have you all made this so difficult? Why is there not a “Step 1/2/3” How-To page that we can load that just walks through the stoopid steps to this process to get things arranged properly?
What Operating System and Brave version are you using (Menu --> About Brave
)?
I can follow Menu-->About Brave
but the page which loads doesn’t allow us to right click->copy link TEXT nor highlight the damn version number. Dragging it to the URL bar to try and get the text to render in some way that can be copied to paste here just re-loads the page. I’m not typing all that shite out. I have the latest of whatever the hell for Windows. Whatever you put up as of yesterday. That’s it. That one.
Is your browser wallet currently verified? (yes/no)
THATS THE PROBLEM
What date did you verify your wallet?
Oh jfc
Have you been able to successfully receive payments in the past?
New account n/a
Are you using a VPN? (yes/no)
shut up
Are you eligible for Brave Rewards (see here for list of supported regions)?
tf if I know? I should be but I can’t even get this crap set up
Are you on the list of supported regions when verifying Brave Rewards with a custodial partner (see here for list of supported regions)?
y
Does your device pass the SafteyNet check (Android only)?
…what?!
Have you manually turned off Auto-contribute on all of your devices linked to a custodial partner?
Need More Information.