Browser is saying it is "Managed by Organization"

Browser Support
1

Description of the issue:
Opened Brave from one day to the next, and it states that my browser is managed/managed by your organization. i cannot change the “Secure DNS” toggle

Steps to Reproduce (add as many as necessary): 1. 2. 3.
idk how to reproduce

Actual Result (gifs and screenshots are welcome!):

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image1083×379 8.66 KB

Expected result:
The browser to be managed not by an organization. The browser is on my PC, not work related.

Reproduces how often:
Persistent

Operating System and Brave Version(See the About Brave page in the main menu):
Win 10 Brave 1.49.128 Chromium 111.0.5563.110

Additional Information:
I have gone through the forums and videos I could find on the subject. I have deleted reg keys, reset windows group policies, uninstalled/deleted Brave data folder/re-installed, removed all extensions, reset within the browser

I have run a malware bytes scan and windows defender scan, nothing. I have 4 other different browsers that are not afflicted.

policies:

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image1876×818 9.54 KB

Any advice on how to solve this? Thank you!

2

hello @pookNast! My suggestion would be to enter brave://management into your address bar, and see what is says/shows.

3

hello @yesxb09

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I can’t see anything, it says your browser is managed.

4

For some reason Google made it so having just a single Group Policy set will prevent enabling DNS-over-HTTPS from the browser settings page. This odd decision affects all Chromium browsers.

Anyway, in your brave://policy screenshot, it says the “Configure extension installation allow list” Group Policy is set.

https://chromeenterprise.google/policies/?policy=ExtensionInstallAllowlist

However, if you didn’t enable that Group Policy, then I’m curious what has enabled it, as it’s not something that enables itself. Furthermore, the policy doesn’t even look like it’s set to do anything as the registry key value is blank hence the [].

Are you using Windows Pro/Enterprise/Education?

Have you run any sort of third-party “Hardening” scripts or programs that may have added this Group Policy setting?

What do you see if you go to the Windows Registry Editor (regedit.exe) and navigate to the below registry entry? Are there any registry key names set such as 1 2 for example.

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\BraveSoftware\Brave\ExtensionInstallAllowlist
5

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I have run hardening scripts on win 10 Ent, everything was fine.

I installed, immediately previous to this event, some extensions from futuretools.io for chatGPt integration is the only other wild card.

6

Looking at your Registry Editor screenshot, there are no values actually set for “ExtensionInstallAllowlist” anyway.

As this registry entry is also the only policy showing in brave://policy, I would do the following:

1) In the Windows Registry Editor, right-click on “ExtensionInstallAllowlist” and delete it.

2) Restart Windows and see if it appears in the Windows registry again.

If it doesn’t appear in the Windows registry again:

1) Go to brave://policy and check it’s gone from there too.

2) See if Brave now allows you to use Secure DNS.

If it appears in the registry again:

1) Go to the Windows Group Policy Editor (Edit Group Policy).

2) See if there’s a Brave section at the below path.

Computer Configuration > Administrative Templates > Brave

3) If there is, find the “Configure extension installation allow list” Group Policy setting under [Brave > Extensions] and set it to “Not Configured”. If not, you’ll need to find out what’s adding the registry key directly to the Windows registry.

7

This solved the issue. Thank you.

I appreciate the help! =D

8

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