Brave Wallet and Uphold Disconnected

Briefly describe your issue:
Hi,

I have reached the maximum device limit on Uphold because my brave browser disconnected and when I went through the options to reconnect a new BAT Brave Browser address was created in uphold. Is there a way to reset the devices connected to uphold?

Thank you

What Operating System and Brave version are you using?
Windows 10 - Brave Version 1.25.70 Chromium: 91.0.4472.77

**Is your browser wallet currently verified? **
Disconnected (verified)

**What date did you verify your wallet? **
06/11/2020

**Have you been able to successfully receive payments in the past? **
Yes one time, 7 months ago

**Are you using a VPN? **
No

Are you in a supported region?
Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

1 Like

Unfortunately, the four-device lifetime limit is set by Uphold, not by Brave, and there is no way to recover a device allotment once it’s been used.

That is unfortunate. So I got to my 4 device limit with only using 3 devices. Hopefully, Brave and Uphold will add a way to correct this.

Do you think I can delete my uphold account and reopen it to re-set my 4 device limit?

If you reinstall Brave or your OS, or reset or replace a device, that counts as a separate device. Unfortunately, deleting your Uphold account will not reset your device limit.

Thank you for the clarification.

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