Brave Wallet and Uphold Disconnected

Briefly describe your issue:
Hi,

I have reached the maximum device limit on Uphold because my brave browser disconnected and when I went through the options to reconnect a new BAT Brave Browser address was created in uphold. Is there a way to reset the devices connected to uphold?

Thank you

What Operating System and Brave version are you using?
Windows 10 - Brave Version 1.25.70 Chromium: 91.0.4472.77

**Is your browser wallet currently verified? **
Disconnected (verified)

**What date did you verify your wallet? **
06/11/2020

**Have you been able to successfully receive payments in the past? **
Yes one time, 7 months ago

**Are you using a VPN? **
No

Are you in a supported region?
Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

Unfortunately, the four-device lifetime limit is set by Uphold, not by Brave, and there is no way to recover a device allotment once it’s been used.

That is unfortunate. So I got to my 4 device limit with only using 3 devices. Hopefully, Brave and Uphold will add a way to correct this.

Do you think I can delete my uphold account and reopen it to re-set my 4 device limit?

If you reinstall Brave or your OS, or reset or replace a device, that counts as a separate device. Unfortunately, deleting your Uphold account will not reset your device limit.

Thank you for the clarification.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.