Disconnected from uphold, reconnecting triggered device limit

Recently Brave disconnected from uphold (server error or such). When I reconnected, uphold treated it like a new device, triggering the device limit of 4. Given this was the same device/installation, and that I only have 2 devices connected with my uphold wallet, I would like this to be remedied.

Thank you,


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I have the similar issue. I had two computers with Windows and Brave connected from both. Then I reinstalled Windows and I connected Brave again. It’s OK so far because 2x2 is only 4. BUT I reinstalled one of my PC with Linux and I wanted to connect Brave to uphold wallet but the device limit reached because this was the 5th installation.
So although I have two computers with two browsers only one if it upload the earnd BAT to uphold wallett.
This must be fixed asap, I think.

Thanks for reaching out.
Can both of you send me a DM with your wallet payment ID, as well as your external wallet ID found on your brave://rewards-internals page so I can take a closer look? Thank you.

My apologies for the delay, but I’ll be sure to do that right now.

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