Briefly describe your issue:
I’m receiving a “Region not supported” error when trying to log in to Brave Rewards with my Uphold account.
I’m from Trinidad & Tobago, a region where Brave Ads are shown and a supported jurisdiction by Uphold, where I have passed my KYC requirements.
I have used my Uphold account with Brave for the past 3 months now and have had no issues, until now.
What Operating System and Brave version are you using (Menu --> About Brave
)?
macOS 13.0 -
Version 1.43.93 Chromium: 105.0.5195.127 (Official Build) (arm64)
Is your browser wallet currently verified? (yes/no)
No
(because for some reason it disconnected my Uphold account from itself today)
What date did you verify your wallet?
June 18th, 2022
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Have you fully completed Uphold’s CDD requirements?
Yes