No rewards since Jan 2024

Brave Rewards Custodian Support (Uphold, ZebPay, etc)
1

Briefly describe your issue:
I don’t appear to have received any rewards since January 2024, I use brave on 4 different machines and have it linked up to the same Uphold account and still see ads however none of them have sent any rewards for some time now. I have tried resetting my rewards profile, new Brave browser profile, new Windows user profile etc.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 11 Pro
Version 1.70.119 Chromium: 129.0.6668.70 (Official Build) (64-bit)

Is your Brave Rewards Profile currently verified? (yes/no)
yes

What date did you connect a your Brave Rewards Profile?
Unsure

Have you been able to successfully receive payments in the past?
Yes, Prior to January they would pay out regularly

Are you using a VPN? (yes/no)
no

Are you in a supported region (see here for list of supported regions)?
Yes (UK)

Does your device pass the SafteyNet check (Android only)?
N/A

Have you fully completed Uphold’s CDD requirements?
Yes

1 Like
2

I have this same problem, I have 4 connected devices and none have sent remittances since February 2024, help

**What Operating System and Brave version are you using?
Windows 11 Home single language
Versión 1.70.119 Chromium: 129.0.6668.70 (Build oficial) (64 bits)

Is your Brave Rewards Profile currently verified? (yes/no)
yes

What date did you connect a your Brave Rewards Profile?
13 February 2022

Have you been able to successfully receive payments in the past?
Yes, Prior to February they would pay out regularly

Are you using a VPN? (yes/no)
no

Are you in a supported region
Yes (MEX)

Does your device pass the [SafteyNet]
I use google authenticator

Have you fully completed [Uphold’s CDD ] requirements?
yes

3

@MXR156 and @Leon3 long story short, both of you were probably flagged. This is another way of saying the antifraud system likely suspended your accounts for unusual behavior.

Regardless of whether that’s the situation, you need to create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 so someone from Brave can look into your situation and see what they can do.

You may also want to read my little FAQ area at Helpful Info & FAQ for Brave Users

2 Likes
4

Thanks, I wasn’t sure where to raise a ticket otherwise I would have done so straight away. Thanks :slight_smile:

5

thank you very much for your response

6

Thank you for answering, you made my day.

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It is frustrating to not receive rewards since January 2024, especially after using multiple machines and verifying your Uphold account. I recommend checking your Brave Rewards settings to ensure everything is enabled. With multiple assignments piling up, I needed help with an essay I had completely forgotten about. I found https://lastminutewriting.com/ and they were able to deliver a well-written paper on short notice. The essay was delivered on time, and I was able to submit it without any issues. I’m really happy with their service and would highly recommend them to anyone in a time crunch!