Briefly describe your issue:
I don’t appear to have received any rewards since January 2024, I use brave on 4 different machines and have it linked up to the same Uphold account and still see ads however none of them have sent any rewards for some time now. I have tried resetting my rewards profile, new Brave browser profile, new Windows user profile etc.
What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 11 Pro
Version 1.70.119 Chromium: 129.0.6668.70 (Official Build) (64-bit)
Is your Brave Rewards Profile currently verified? (yes/no)
yes
What date did you connect a your Brave Rewards Profile?
Unsure
Have you been able to successfully receive payments in the past?
Yes, Prior to January they would pay out regularly
Are you using a VPN? (yes/no)
no
Are you in a supported region (see here for list of supported regions)?
Yes (UK)
Does your device pass the SafteyNet check (Android only)?
N/A
Have you fully completed Uphold’s CDD requirements?
Yes
I have this same problem, I have 4 connected devices and none have sent remittances since February 2024, help
**What Operating System and Brave version are you using?
Windows 11 Home single language
Versión 1.70.119 Chromium: 129.0.6668.70 (Build oficial) (64 bits)
Is your Brave Rewards Profile currently verified? (yes/no)
yes
What date did you connect a your Brave Rewards Profile?
13 February 2022
Have you been able to successfully receive payments in the past?
Yes, Prior to February they would pay out regularly
Are you using a VPN? (yes/no)
no
Are you in a supported region
Yes (MEX)
Does your device pass the [SafteyNet]
I use google authenticator
Have you fully completed [Uphold’s CDD ] requirements?
yes
@MXR156 and @Leon3 long story short, both of you were probably flagged. This is another way of saying the antifraud system likely suspended your accounts for unusual behavior.
