Brave rewards disapperaed

Brave Rewards Rewards Support
#1

Hello there i used brave as my default browser for a year now . I was having around 30 tokens as reward. I am using iphone x and when i updated my browser this week all my rewards disappeared. Help me getting them back please . Thanks in advance

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#2

Brave Rewards no longer available for iOS users. https://support.brave.com/hc/en-us/articles/360052811072-How-do-I-use-the-one-time-transfer-to-move-BAT-from-iOS-to-Desktop-

#3

I tried everything . Firstly, all my tokens from a year vanished, does not show up in iphone app. I thought it might come into my mac after installing. It shows me message all the time “brave server not responding try in a moment” . I tried hundred times with no success. Please help me getting my rewards back

#4

@Gurusekhon12,
Are you still seeing the server error in Brave Rewards on your iPhone?

#5

No i cant see server error now. Because i update my app on iphone thought that might be the problem… now in updated app i cant see any rewards … how can i get them back?

#6

This is due to the December 10th update and our changes to the system to comply with Apple iOS guidelines. Please see the official announcement here for more information:

#7

How can i get my bat tokens please let me know .

Gurwinder sekhon

#8

@Gurusekhon12,
If you read the article, you’ll note that you can perform a one-time transfer of your BAT from your iOS device to a desktop PC using the following guide:

#9

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On my iphone screen it says ‘brave rewards payout are temporarily unavailable on this device

On my mac pro it says ‘brave reward server did not respond’ when i tried to scan qr code… it was the same message when i tried to move bat tokens to my pc brave browser… please help me to get my bat tokens back

Gurwinder sekhon

1 Like
#10

Its showing me connection error again and again . Its been over month now asking about this . No satisfactory response from brave support. Where is your transparency. I am going to uninstall this . Thanks for nothing

Gurwinder sekhon

#11

@Gurusekhon12,
This has become a known issue the team is addressing currently. If you haven’t uninstalled yet, some basic info about your Brave Rewards setup could help as well.

1 Like
#12

Is it a joke or something . Things you guys telling me to do i have done hundred times with no success … i have used this browser from beginning i want my rewards back. Thats how you deal with your community . Hav’t used any other browser from 2 years
Gurwinder sekhon

#13

@Gurusekhon12,
I’m very sorry you feel that way. We appreciate your support. Can you please send a DM to @steeven with your wallet payment ID for both your iOS device and your mac device? You can find it on your brave://rewards-internals page.

#14

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