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Brave just randomly crashes once whenever I just go to any site upon opening it.
Description of the issue: Brave crashes randomly upon opening it and loading different tabs. How can this issue be reproduced?
Open Brave
Open tabs that range from various websites such as google, youtube, x etc.
Expected result: Brave should not crash upon opening it.
Brave Version( check About Brave):v1.59.124
Additional Information: I have no idea why it randomly crashes like this. Even with acceleration turned on or off this still applies.
@WrongRookie,
Are you able to open brave://crashes? If so, can you please share any crash report IDs you have here?
Also, do you have any extensions installed in the browser at this time? Does the browser crash after being opened based on amount of time opened? For example, if you just launch the browser then leave it alone for a minute before visiting any site, will it still crash?
I don’t know what else to share of this except that I clicked send now as I assume that it sends the log files to the support team?
I have atleast four extensions installed throughout and yes it crashes with them. As for when it crashes, I can only remember that it crashes whenever I just open the youtube website. Its not frequent and its occasional but that’s where it mostly happens. There was also one time that if I opened multiple tabs it did crash but I can’t remember beyond this.
@WrongRookie actually, I need to correct something. In the screenshot you shared, nothing has been uploaded. You need to click on Send Now to initiate the upload, then close Brave for like 10-30 seconds (it uploads in background when not busy). When you open and go back to brave://crashes afterward, it should have Uploaded Crash Report ID, that’s what is needed.
The Local Crash Context shared in your screenshot won’t be of any help.
And if you can manage to copy/paste that info, it makes it easier for everyone to pull up rather than trying to type it out and hope they are getting it right.
I’ve logged your issue here for our devs to track:
Are you able to keep the browser open long enough to disable all of the extensions? If so, can you please try this and then test to see if the browser still crashes?
That lets you know it was one of the extensions or just interaction between a couple. Up to you if you’re going to add any back to Brave to see if you can identify the culprit.
If you would, might be helpful to do a separate topic for that. Make sure to be as descriptive as you can on what’s going on and things you have tried. Perhaps screenshot and/or video of the issue as well.
Examples of things to try:
Opening in private mode
Disabling hardware acceleration (just as a test)
Disabling Shields
Testing in a new browser profile with default settings and no extensions added
Making sure you have nothing in brave://flags modified and, if you do, try to revert it to Default and see if it makes any difference.
But then I’d also suggest you share current version of Brave you’re using (hopefully you’ve updated to 1.60.xx). Also which version of Windows you’re using.
