Brave presents ERR_CONNECTION_RESET in certain webpages

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1

Description of the issue: As the title suggest, I am currently having issue to access this webpage (academia.edu) and all the sites belonging to it.
How can this issue be reproduced?: I seen that this has also happen to some users regarding other webpages (Consistently getting "ERR_CONNECTION_RESET"). You just type the webpage and immediately the screen shows the following message.

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Expected result: This would’ve been the expected screen.

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Brave Version: [
Versión 1.27.109 Chromium: 92.0.4515.115 (Build oficial) (64 bits)

2

Hey TaurusHero,

I can access the webpage just fine, so I suspect that it might have to do with one of your extensions. Can you disable them and try to access it after?

3

Hi, this issue is real, only happens under certain ISP, and related with chrome 92.0.4515.X (Other browsers works correctly).

Differents issues with AWS and GCP that cuts connection on TCP level.

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this is a example of TCP with wireshark
“131”,“2.914613”,“192.168.31.191”,“13.227.26.63”,“TCP”,“54”,“1056 > 443 [ACK] Seq=1512 Ack=5877 Win=131072 Len=0”
“132”,“2.914892”,“192.168.31.191”,“13.227.26.63”,“TLSv1.3”,“118”,“Change Cipher Spec, Application Data”
“133”,“2.914987”,“192.168.31.191”,“13.227.26.63”,“TLSv1.3”,“146”,“Application Data”
“134”,“2.915115”,“192.168.31.191”,“13.227.26.63”,“TLSv1.3”,“467”,“Application Data”
“135”,“2.919100”,“13.227.26.63”,“192.168.31.191”,“TCP”,“54”,“443 > 1056 [RST, ACK] Seq=5877 Ack=1576 Win=8192 Len=0”
“136”,“2.926384”,“13.227.26.63”,“192.168.31.191”,“TCP”,“54”,"[TCP Window Update] 443 > 1056 [ACK] Seq=5877 Ack=1576 Win=68608 Len=0"
“137”,“2.926430”,“192.168.31.191”,“13.227.26.63”,“TCP”,“54”,“1056 > 443 [RST] Seq=1576 Win=0 Len=0”
“138”,“2.926688”,“13.227.26.63”,“192.168.31.191”,“TCP”,“54”,“443 > 1056 [ACK] Seq=5877 Ack=1668 Win=68608 Len=0”
“139”,“2.926688”,“13.227.26.63”,“192.168.31.191”,“TCP”,“54”,“443 > 1056 [ACK] Seq=5877 Ack=2081 Win=71680 Len=0”
“140”,“2.926713”,“192.168.31.191”,“13.227.26.63”,“TCP”,“54”,“1056 > 443 [RST] Seq=1668 Win=0 Len=0”
“141”,“2.926746”,“192.168.31.191”,“13.227.26.63”,“TCP”,“54”,“1056 > 443 [RST] Seq=2081 Win=0 Len=0”
“142”,“2.927685”,“13.227.26.63”,“192.168.31.191”,“TLSv1.3”,“125”,"[TCP Spurious Retransmission] , Application Data"
“143”,“2.927727”,“192.168.31.191”,“13.227.26.63”,“TCP”,“54”,“1056 > 443 [RST] Seq=2081 Win=0 Len=0”

4

Diego, are you on Colombia with Movistar or ETB?

Today for ETB on Colombia was solved, and a chrome issue was opened, because it is happens on few others ISP around world.

2 Likes
5

I’m with ETB and yeah, I’ve just checked and the webpage is working fine.
Could you mind explaining what an ISP is?

Again, thank you very much.

6

ISP = Internet Service Provider.

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