Brave Crashes and Fails to Reload tabs from previous session

macos
#1

I’ve noticed this issue occurring for the past few months every couple weeks or so. Brave Browser crashes, I get prompted with a crash log which I send, then the dialog prompt which asks if I want to relaunch Brave flashes and goes away quickly. Brave reopens but with no window. I try to open a new tab and it just hangs. Only thing to do next is force quit and relaunch from launchpad.

Steps to Reproduce (add as many as necessary): 1. 2. 3.
Issue Intermittent.

Actual Result (gifs and screenshots are welcome!):
Crash log. https://www.dropbox.com/s/7ujoayhyjdo4us0/brave_crash.txt?dl=0

Expected result:
Open browser with tabs saved from last session.

Reproduces how often:
Every couple weeks or so.

Operating System and Brave Version(See the About Brave page in the main menu):
0.64.75 Chromium: 74.0.3729.131 (Official Build) (64-bit)
MacOS 10.14.4

#2

@jaborges,
Thank you for reaching out. I’m curious if there’s anything specific to your setup that may cause this? For example what (if any) extensions do you have installed?

A couple weeks is a pretty long gap between the behavior – it may seem silly but is there anything you do or any sites you visit, operations you perform, etc every two weeks or so?

1 Like
#3

Nothing out of the ordinary. No others extensions just Brave Shields with Rewards enabled. Tbh I live in the browser. Viewing email and reading news are about the only things I do. I have a good amount of tabs open with some pinned as well, but don’t think that would cause it. I also always close Brave in between uses since I though the issue could be memory related.

2 Likes
#4

@jaborges,
Thanks for the info. I’m still looking into this – if you see any other users reporting this on Community feel free to direct them to this thread (if I don’t get to it first).
Also, I’m curious – generally when Brave crashes (or is quit) with tabs open, navigating to Menu --> History after relaunching should have a clickable option in the menu that opens x number of previous tabs:

Do you see this option after the crash/relaunch?

1 Like
#5

I dont see the “tabs” item in my history list. But the next time this crash occurs I’ll check immediately.

1 Like
#6

I’ve been having this issue recently, and encountered three session wipes in the last few weeks. (Two of them were in the last few days.)

I’m on Brave Version 0.64.75 Chromium: 74.0.3729.131 (Official Build) (64-bit), and Windows 10 Home 64-bit.

Steps to reproduce:

  1. Double-click my Brave shortcut on desktop.
  2. Space out while I wait for Brave to open.
  3. Realize Brave isn’t open. (Have not confirmed whether Brave crashes or just fails to open entirely, but I have confirmed that I gave it a solid double-click.)
  4. Attempt again to open Brave.
  5. Brave opens, but with no tabs. Menu --> History submenu has no entries to click (neither individual pages nor groups of tabs), but brave://history/ is fully populated.

I tried to Google search for this issue, and saw mentions of seeking out a session file at \AppData\Roaming\Brave\Session-store-1. However, my \AppData\Roaming folder doesn’t even contain a folder named Brave. Closest thing I can find is \AppData\Local\BraveSoftware. I also read mentions of a json file with the saved session, but I can’t find that either.

Is there any temporary workaround for this issue? It’s no fun losing track of researching surgery/surgeon options and housing rental listings. I’ll probably just manually record my sessions in Notepad++ or OneNote for now.

#7

@failswithtails – dope name!

~\AppData\Roaming\Brave was the directory for the old, Muon-based Brave browser (now depreciated) – ~\AppData\Local\BraveSoftware is the correct place to look.

Do you have any extensions installed? Additionally – just to check – you don’t have any data set to Clear on exit?