Brave browser crashes the Windows 11

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1

Description of the issue: Unable to use Brave on my laptop with Windows 11. Every time I open it, the browser crashes the entire operating system with the same STOP CODE: VIDEO_DXGKRNL_FATAL_ERROR. This thing is ruining my whole experience with the browser.

How can this issue be reproduced?

  1. Log in to Windows 11.
  2. Open Brave.
  3. Use it for a while and then I get greeted with the BLUE SCREEN.

Expected result: No crashing and smooth internet surfing on Brave.

Brave Version( check About Brave): 0.11.3

Additional Information: I had installed Brave via the chocolatey package manager using the choco install brave command. Here is the image of the blue screen:

VIDEO_DXGRNL_FATAL_ERROR
VIDEO_DXGRNL_FATAL_ERROR1600×1200 96.1 KB

2

Have you tried uninstalling and installing brave directly through their website not using choclatey? It could be a problem with the package manager. Brave website advises downloading through the link, app store or in Linux Pamacs.

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