Brave(and Edge) Crashes

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1

Hello, everything about Brave crashes immiediately for me. I wanted to uninstall it and the uninstaller crashed too(but it removed it) Now I’m trying to download it but Setup(just downloaded it from the website) is crashing too.
I think there is something that interfares with the chromium browsers in my computer because Microsoft Edge crashes too but everything is fine with Opera-Chrome-Mozilla

Setup exe is up to date

2

Google Chrome and Opera are both Chromium-based browsers.

Do you see any details regarding those crashes? Such as crash ID or some other message?

3

No they just freeze and than dissappear. When I check the task manager the Windows Promblem Solving program starts working probably to report the issue but I don’t know how to or if I can check that report.

5

image
I found files like this, is there anything I can do with them?

6

Try to open the latest crash report with some text editor, Notepad++ should do the job. Post the content here but make sure to use the details tag so the comment doesn’t become way too long. The details tag is:

“[details=“Summary”]”
This text will be hidden
[/details]

Just remove the quotes before [ and after ].

7

Here you go, it was hard to copy paste this. I had to be fast because the notepad crashed aswell

Summary

Version=1
EventType=APPCRASH
EventTime=132726497730391428
ReportType=2
Consent=1
UploadTime=132726497739274780
ReportStatus=268435456
ReportIdentifier=7f7d271a-ce16-4547-8e71-57c114fa4154
IntegratorReportIdentifier=aba8e8f1-c91a-4060-9f0b-5edce7d88a0e
Wow64Host=34404
Wow64Guest=332
NsAppName=BraveUpdate.exe
OriginalFilename=BraveUpdate.exe
AppSessionGuid=00000d08-0001-0080-3909-43e10b8ad701
TargetAppId=W:0006a301235feb67939dad62217ecde5e20000001f04!0000a96e9c23642e3101fc0ce9d4c9165c44e037f5ce!BraveUpdate.exe
TargetAppVer=2021//07//27:08:17:20!28ba7!BraveUpdate.exe
BootId=4294967295
TargetAsId=2513
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=42ac7624d1f09c91ea688bc72e91ace0
Response.BucketTable=1
Response.LegacyBucketId=1902924530160086240
Response.type=4
Sig[0].Name=Uygulama Adı
Sig[0].Value=BraveUpdate.exe
Sig[1].Name=Uygulama Sürümü
Sig[1].Value=1.3.101.0
Sig[2].Name=Uygulama Zaman Damgası
Sig[2].Value=60ffc110
Sig[3].Name=Hata Modülü Adı
Sig[3].Value=ntdll.dll
Sig[4].Name=Hata Modülü Sürümü
Sig[4].Value=10.0.19041.1110
Sig[5].Name=Hata Modülü Zaman Damgası
Sig[5].Value=8a32a22a
Sig[6].Name=Özel Durum Kodu
Sig[6].Value=c0000005
Sig[7].Name=Özel Durum Uzaklığı
Sig[7].Value=0005f563
DynamicSig[1].Name=OS Sürümü
DynamicSig[1].Value=10.0.19042.2.0.0.768.101
DynamicSig[2].Name=Yerel Kimlik
DynamicSig[2].Value=1055
DynamicSig[22].Name=Ek Bilgiler 1
DynamicSig[22].Value=e40d
DynamicSig[23].Name=Ek Bilgiler 2
DynamicSig[23].Value=e40d4f0e4a6441ff4b83cb9ea95be218
DynamicSig[24].Name=Ek Bilgiler 3
DynamicSig[24].Value=7aac
DynamicSig[25].Name=Ek Bilgiler 4
DynamicSig[25].Value=7aacae53e0f566f53511ccb474af83d3
UI[2]=C:\Users\samet\AppData\Local\Temp\GUM3C7F.tmp\BraveUpdate.exe
LoadedModule[0]=C:\Users\samet\AppData\Local\Temp\GUM3C7F.tmp\BraveUpdate.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[5]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[6]=C:\WINDOWS\System32\sechost.dll
LoadedModule[7]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[8]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[9]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[10]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[11]=C:\WINDOWS\System32\USER32.dll
LoadedModule[12]=C:\WINDOWS\System32\win32u.dll
LoadedModule[13]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[14]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[15]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[16]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[17]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[18]=C:\WINDOWS\System32\combase.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\Wldp.dll
LoadedModule[20]=C:\WINDOWS\System32\SHCORE.dll
LoadedModule[21]=C:\Users\samet\AppData\Local\Temp\GUM3C7F.tmp\goopdate.dll
LoadedModule[22]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[23]=C:\WINDOWS\System32\PSAPI.DLL
LoadedModule[24]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\msi.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[27]=C:\WINDOWS\System32\ole32.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[29]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[31]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[33]=C:\WINDOWS\System32\WINTRUST.dll
LoadedModule[34]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.1110_none_a8625c1886757984\COMCTL32.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\UxTheme.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\WININET.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\WKSCLI.DLL
LoadedModule[39]=C:\WINDOWS\SYSTEM32\NETUTILS.DLL
LoadedModule[40]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
LoadedModule[41]=C:\WINDOWS\SYSTEM32\MSASN1.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[43]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\dbghelp.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\dbgcore.DLL
LoadedModule[47]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[48]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[49]=C:\Program Files (x86)\ASUS\GPU TweakII\GTII-OSD\x86\GTII-OSD-VK.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\vulkan-1.dll
LoadedModule[51]=C:\WINDOWS\System32\CFGMGR32.dll
LoadedModule[52]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[53]=C:\Program Files\ASUSTeKcomputer.Inc\SS2\UserInterface\SS2OSD.dll
LoadedModule[54]=C:\Program Files\ASUSTeKcomputer.Inc\SS2\UserInterface\SS2DevProps.dll
LoadedModule[55]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\textinputframework.dll
LoadedModule[57]=C:\WINDOWS\System32\CoreUIComponents.dll
LoadedModule[58]=C:\WINDOWS\System32\CoreMessaging.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[61]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\edputil.dll
LoadedModule[64]=C:\Windows\System32\Windows.StateRepositoryPS.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\urlmon.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\iertutil.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\srvcli.dll
LoadedModule[68]=C:\Windows\System32\appresolver.dll
LoadedModule[69]=C:\Windows\System32\SLC.dll
LoadedModule[70]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[71]=C:\Windows\System32\sppc.dll
LoadedModule[72]=C:\Windows\System32\OneCoreCommonProxyStub.dll
LoadedModule[73]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[75]=C:\Program Files (x86)\ASUS\GPU TweakII\GTII-OSD\x86\GTII-OSD-GL.dll
LoadedModule[76]=C:\Program Files (x86)\ASUS\GPU TweakII\GTII-OSD\x86\glew32.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[78]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[79]=C:\Program Files (x86)\ASUS\GPU TweakII\GTII-OSD\x86\GTII-OSD.dll
LoadedModule[80]=C:\WINDOWS\SYSTEM32\D3DCOMPILER_47.dll
LoadedModule[81]=C:\WINDOWS\SYSTEM32\d3dx10_43.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\d3d10_1.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\d3d12.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[85]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\d3d10_1core.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\d3dx9_43.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19042
OsInfo[3].Key=ubr
OsInfo[3].Value=1110
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1055
OsInfo[7].Key=geoid
OsInfo[7].Value=235
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=221208117
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.789.19041.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16321
OsInfo[19].Key=svolsz
OsInfo[19].Value=231
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=191206
OsInfo[22].Key=bldtm
OsInfo[22].Value=1406
OsInfo[23].Key=bldbrch
OsInfo[23].Value=vb_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.19041.1110.amd64fre.vb_release.191206-1406
OsInfo[30].Key=buildflightid
OsInfo[30].Value=5AFFFB9B-FB87-4242-B66A-4ECEEB1CF75F.1
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
FriendlyEventName=Çalışma durduruldu
ConsentKey=APPCRASH
AppName=BraveSoftware Update
AppPath=C:\Users\samet\AppData\Local\Temp\GUM3C7F.tmp\BraveUpdate.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=152BE5002A0B09B055011E690865B783
MetadataHash=-1011431463

8

@Blumber,
Can you confirm that the Brave user data is also deleted from your machine before trying to reinstall? You’ll find this in

C:\Users\[your user name]\AppData\Local\BraveSoftware
9

Checked it now and no, it is not deleted.

10

https://rog.asus.com/forum/showthread.php?107689-ASUS-GPU-Tweak-2-crashing-games-and-programs-!

11

Thank you so much, got rid of it and it is working now. Even though it wasn’t a Brave sided issue you guys helped me so much <3

1 Like
12

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