Bookmarks added to the top ribbon are not saving. They will show up on the ribbon but once I close my browser and reopen it’s not longer there. Same thing for deleting a bookmark on the ribbon. It reappears when I reopen my browser. Similarly, the ExpressVPN plug-in gets added but disappears and needs to be reinstalled after closing and opening my browser. I’m using a Windows 11 laptop and the Brave version is 1.68.137 Chromium: 127.0.6533.100 (Official Build) (64-bit)
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Is there an online Chat Support agent with Brave that could assist with my issue?
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No, Brave doesn’t offer such a thing.
Would tend to happen here.
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Do you have any bookmarks saved or it’s always empty?
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Have you double checked your settings to make sure you aren’t doing something like clearing data on exit?
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Using any extensions or 3rd party tools to clear data? For example, CCleaner or Avast Cleaner?
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Installing this through Google extension store (web store) or how are you installing it?
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Hello, thank you for your reply. Here are my responses:
- Do you have any bookmarks saved or it’s always empty? - Yes, the same 11 bookmarks stay on my ribbon. Adding new ones to the ribbon stay until I close and reopen browser.
- Have you double checked your settings to make sure you aren’t doing something like clearing data on exit? - I believe nothing is set to cause issues. I have “Continue where you left off” selected as a setting for “On startup” and “Delete browsing data” “On exit” is not turned on.
- Using any extensions or 3rd party tools to clear data? For example, CCleaner or Avast Cleaner? - Just Adblock
- Installing this through Google extension store (web store) or how are you installing it? - Installed Brave browser by Googling and downloading from a browser, no web / app store.
On a different laptop, I installed Brave and added bookmarks to the ribbon and it seems to be staying on the ribbon. Similarly, ExpressVPN plug-in stays added to the Brave browser, whereas, it gets uninstalled on my laptop in question.
Thanks for any additional help,
@CPArborist86,
First, can you please go ahead and update to the latest build of the browser (v1.68.141)?
I would be interested to know whether or not this occurs in a new profile — could you please open the browser, go to Menu --> More tools --> Add new profile and create a new profile.
Then, close your original profile, save some bookmarks in the new profile, close and reopen it and see if the issue persists there.
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