BAT stolen from account

Somehow Auto-Contribute became enabled on its own. I did not enable it. 20 BAT was donated and I did not initiate the donation. I was notified of the donation today when I connected to a Zoom.us call (coincidence I suppose). I sent an email to refunds@brave.com but I was informed that email is no longer in use.

How can this issue be reproduced?

  1. Use Brave browser.
  2. Auto-Contribute enables itself unknown to the user.
  3. BAT gets donated without your consent.

Auto-Contribute should stay disabled when disabled.

Brave version: Version 1.18.75 Chromium: 87.0.4280.101 (Official Build) (32-bit)

Additional Information:

1 Like

Thanks for reporting. Iā€™d like to ask a few questions to start:

  • Do you have multiple devices linked to your Uphold? If so, how many?
  • Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

1 Like

@steeven I sent you the info you asked, waiting patiently!!

I have two, my PC and my Mac. Both are verified on the same Uphold account. Mac still has the option OFF. PC turned the option ON by itself.
bat2

Event logs. I manually disabled it on 12/22/2020 05:31:21PM, after it being auto enabled on 12/20/2020 04:32:07AM.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.