Briefly describe your issue:
In september and october, I received a mail from Uphold, about a transaction of 5 BAT sent to Brave International. I contacted Uphold and they don’t know, and ask me to contact Brave Support
What Operating System and Brave version are you using (Menu --> About Brave)?
Version 1.59.117 Chromium: 118.0.5993.70 (Build officiel) (64 bits)(https://brave.com/latest/)
Is your Brave Rewards Profile currently verified? (yes/no)
Yes
What date did you connect a your Brave Rewards Profile?
Few years ago for the first time, today for the last time
Have you been able to successfully receive payments in the past?
Yes
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes : France
Does your device pass the SafteyNet check (Android only)?
/ (I’m on computer)
Have you fully completed Uphold’s CDD requirements?
Yes