BAT not received, still in my Brave Browser wallet

My BAT wasn’t received for this month (April and May payout,) they’re still in my wallet, some of them however disappeared in the process (like 0.50 USD worth of BAT), i don’t know why, i already sent a screenshot, and the required information to @steeven multiple times last week, and the week before, but no feedback from him at all. All i see, is that one time Mr Steeven tagged me in a reply and told me to send him the infos and a screenshot, but whenever i do, he just doesn’t reply at all.

Version 1.24.85 Chromium: 90.0.4430.212 (Official Build) (64-bit)

Yes, Uphold wallet was verified about a year ago, i’ve already received payments to my uphold wallet once, but not anymore. I don’t use a VPN

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