BAT hasn't been transferring to verified Uphold wallet for months

Hey Brave community,

After a considerable amount of time researching this topic, I figured I’d make a post to see if a solution can be found to my issue. I have my Brave Rewards account connected to a verified Uphold wallet. I have my settings to see 5 ads per hour and auto-contribute is turned off. When I click “Rewards Settings” I can see my estimated pending rewards for the month.

However, for several months now, these rewards have not transferred over to my Uphold account. I have tried disconnecting the wallet and logging back in, making sure my “Ads Settings” are configured as on, and contacting Uphold, but I still can’t figure out why the small amount of BAT I accrue each month from seeing ads do not transfer automatically to Uphold at the end of the month.

Any troubleshooting tips or advice would be greatly appreciated.

2 Likes

Same issue here, its not letting me transfer my earnings from ads from brave to uphold. On my uphold account it shows the integration with brave browser is connected. The BAT i accumulated from watching ads i cant seem to do anything

Please help
Thanks

16 days of dead browser and no uphold payment. Is my 2nd month on Brave testing out the platform.

I also have not been able to claim my rewards. They disappear it seems every month also!

Thanks for following up. We’ve just deployed a fix! The fix is currently in Beta and will be in Release version next week. This was an elusive bug and I really appreciate your patience here. Once the fix is in your entire balance will port to your Uphold wallet and will continue to do so as you earn new BAT. Thanks again for your patience here, I know that it’s been incredibly frustrating.