BAT disappeared when uphold connected

Briefly describe your issue:
Hi, I just created a new Uphold account and logged in in Brave to send my BAT to uphold account, but when I did this all my BAT disappeared and no possibilities to find them again.
What Operating System and Brave version are you using (Menu --> About Brave)?
Version 1.35.101 Chromium: 98.0.4758.87 (Build officiel) (64 bits)
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
no, because I never had enough BAT to add an Uphold account to Brave.
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Yes, France
Does your device pass the SafteyNet check (Android only)?
I’m on windows.
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??

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I’ve had pertty much the same issue.
Here is my post: BAT disappeared after reconnecting Uphold wallet

I have been waiting for almost a month now and still no news from Brave Team…

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You guys might want to tag the moderators.

@jeromesubs since a moderator already responded to your post and I guess you submitted the requested information via DM, they might just need a nudge to remind them you’re still waiting. With all the support requests they receive, yours may have slipped through the cracks.

@HiDaouse and welcome to the community first time poster! :slight_smile:


Thanks you ! I’ll do this

@Mattches Hi, could you see if I have anythings to do to restore my BAT or at least restart to gain BAT again. Because I didn’t says that but since my problem arrived I can’t win anymore bats from rewards.
Thanks you for any response :smile:

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Hi, I have the same problem with Gemini, if you find a solution please post it

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@steeven Hi, any idea ?

Thanks @Chocoholic

Yes I did sent all the information asked to @steeven .
I messaged him twice since then and still no answer unfortunately … and I can’t even post anything to my thread (no reply button).

@SaltyBanana Hi, maybe a response one day ? I can’t even receive bats from all this time please answer.

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