August Gemini Payment, 0 BATs

Brave Rewards Rewards Support
1

Briefly describe your issue:
On August 31st I updated Brave to the version that supported the Gemini wallet.
I already had a Gemini account so I verified with it and it appears as “Hello, XXXX Verified” within the brave://rewards
In the Rewards page it says 0 BAT, which should be around 5 BAT from the ads I saw in August.
In previous months it worked okay, I used to self-tip to my creator account, which paid to Gemini successfully.
I have since updated my Brave version following a security issue (and again today)

I had read other users had experienced something similar, however they have since received their payments. Apologise in advance if this is a case of just waiting longer.

What Operating System and Brave version are you using (Menu --> About Brave)?
Version: 1.29.81
Chromium: 93.0.4577.82
Operating System: macOS Big Sur version 11.5.2

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
August 31st

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes, United Kingdom

Does your device pass the SafteyNet check (Android only)?
Not applicable (desktop)

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes, auto-contribute is off

2

It might be possible it will be paid out in October during payouts for August. Or was the 5 BAT sent to Uphold instead? Just a thought to check while waiting for an admin to respond.

3

Hey thanks for chipping in.

I don’t have an uphold account I’ve been waiting for Gemini so went down the route of self tipping until it was available.

Ah I heard somewhere that the payments can take up to 30 days. It would be good to see if Verified wallets (Gemini) was also included in the Payout Status, as I’m assuming both would be completed at the same time.

Does anyone know the reasoning behind the payments taking so long (genuinely interested not a dig!)?

4

Hi @LaChavvy

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!

5

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