Website is only 20% visible, but you can press buttons etc.:
Steps to Reproduce (add as many as necessary): 1. 2. 3.
I am not completely sure, but
1 Have 100+ Tabs
2 have them opened on Cat Phone or Motorola
Actual Result (gifs and screenshots are welcome!):
I am not sure how to open debugger in Brave on mobile Version - else i would write log
Expected result:
Website opens normally
Reproduces how often:
All the time - each website no exceptions
Operating System and Brave Version(See the About Brave
page in the main menu):
Brave 1.59.120, Chromium 118.0.5993.88
Android 12; Build/SP1A.210812.016
Additional Information:
All Settings are standard. I have reinstalled the app (also cleared cache). Reinstalling helped for like 12 hours. Cache doesnt change anything.
I feel like it has todo something with the phone? I have two work phones (Samsung and Pixel) and it works perfectly there withe exactly same settings aka default settings
1 Like
@JustWannaUseYoutube ,
Thank you for reaching out.
In your screenshot, it shows that you have 82 tabs open, not 100+ so I’m not sure that’s the issue.
If you open a Private tab, do sites load when you visit them in the Private tab?
@Mattches
Thanks for the fast reply btw
Private Tab doesnt change anything sadly
Might be specific to the phone — reaching out to the Android team to see if they have any suggestions.
2 Likes
Btw. I am quite sure this Text just disappeared is the same error.
1 Like
Can you please tell me if you see the same behavior in Chrome and/or download Brave Beta and tell me if you see it there as well?
Thank you
The issue doesn’t appear in chrome (which i use now quite frequently)
On initial usage the issue doesn’t appear on the beta. I will use it for few day - if the issue appears i will leave another comment
1 Like
I forgot to mention: The issue appears only after one or two days usage of brave - after i reinstalled the issue is gone for one day or two days and then reappears
1 Like
@JustWannaUseYoutube ,
I forgot to mention: The issue appears only after one or two days usage of chrome - after i reinstalled the issue is gone for one day or two days and then reappears
Sorry — to clarify, you are seeing this issue in Chrome as well?
@Mattches
Sry my mistake i wanted to write brave!
I dont have the error in chrome
2 Likes
@Mattches
After using the beta for the last two days i have not seen the same error happening on the beta.
@JustWannaUseYoutube ,
Thank you for the information.
We’ve seen other Moto users encountering this as well so we’re looking into the issue:
opened 04:44PM - 26 Oct 23 UTC
bug
OS/Android
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INSUFFICIENT INFO WILL GET THE ISSUE CLOSED. IT WILL ONLY BE REOPENED AFTER SUFFICIENT INFO IS PROVIDED-->
## Description
We've seen a strange uptick in Motorola phone users who are unable to fully load [most] websites in Brave while other browsers appear to work without issue. Namely, the text on websites appears to have trouble loading or the site/text will load, but then disappear shortly thereafter.

Reports of this have come in from Community, Zendesk and app store reviews.
## Issue reproduces how often
Easily reproduced for those who have Motorola devices
## Version/Channel Information:
- Can you reproduce this issue with the current Play Store version? Y
- Can you reproduce this issue with the current Play Store Beta version? N/A
- Can you reproduce this issue with the current Play Store Nightly version? N/A
## Device details
- Install type (ARM, x86):
- Device type (Phone, Tablet, Phablet): Phone
- Android version:
## Brave version
1.59.120
### Website problems only
- Does the issue resolve itself when disabling Brave Shields? N/A
- Does the issue resolve itself when disabling Brave Rewards? N/A
- Is the issue reproducible on the latest version of Chrome? NO
### Additional information
https://community.brave.com/t/android-12-website-is-only-partally-visble/512385/2
https://community.brave.com/t/text-just-disappeared/511990/17
https://appfigures.com/reviews/266342430751L1dup1NNT_kMlTobSAOzU2g?lang=en
https://appfigures.com/reviews/266342430751L5BrqZgG1O0M-mVcsurpxzg?lang=en
https://appfigures.com/reviews/266342430751LGOdOYqe-GID9ZZ5upkqgrw?lang=en
https://appfigures.com/reviews/266342430751LfdEi6AZtk4fqtx0rFnbjSg?lang=en
1 Like
Hi
@Mattches !
I got the error now also on the beta - it worked few hours ago.
I hope the info helps
Serg
November 17, 2023, 9:18pm
14
Could anyone try to disable brave://flags/#enable-image-reader
?
1 Like
We have a new potential solution — can anyone here encountering this issue please try the following fix proposed here?
opened 04:44PM - 26 Oct 23 UTC
bug
priority/P2
QA/Yes
release-notes/include
OS/Android
<!-- Have you searched for similar issues? Before submitting this issue, please … check the open issues and add a note before logging a new issue.
PLEASE USE THE TEMPLATE BELOW TO PROVIDE INFORMATION ABOUT THE ISSUE.
INSUFFICIENT INFO WILL GET THE ISSUE CLOSED. IT WILL ONLY BE REOPENED AFTER SUFFICIENT INFO IS PROVIDED-->
## Description
We've seen a strange uptick in Motorola phone users who are unable to fully load [most] websites in Brave while other browsers appear to work without issue. Namely, the text on websites appears to have trouble loading or the site/text will load, but then disappear shortly thereafter.

Reports of this have come in from Community, Zendesk and app store reviews.
## Issue reproduces how often
Easily reproduced for those who have Motorola devices
## Version/Channel Information:
- Can you reproduce this issue with the current Play Store version? YES
- Can you reproduce this issue with the current Play Store Beta version? NO
- Can you reproduce this issue with the current Play Store Nightly version? N/A
## Device details
- Install type (ARM, x86):
- Device type (Phone, Tablet, Phablet): Phone
- Android version: 12, 13
## Brave version
1.59.120
### Website problems only
- Does the issue resolve itself when disabling Brave Shields? N/A
- Does the issue resolve itself when disabling Brave Rewards? N/A
- Is the issue reproducible on the latest version of Chrome? NO
### Additional information
https://community.brave.com/t/android-12-website-is-only-partally-visble/512385/2
https://community.brave.com/t/text-just-disappeared/511990/17
https://appfigures.com/reviews/266342430751L1dup1NNT_kMlTobSAOzU2g?lang=en
https://appfigures.com/reviews/266342430751L5BrqZgG1O0M-mVcsurpxzg?lang=en
https://appfigures.com/reviews/266342430751LGOdOYqe-GID9ZZ5upkqgrw?lang=en
https://appfigures.com/reviews/266342430751LfdEi6AZtk4fqtx0rFnbjSg?lang=en
Serg
December 3, 2023, 2:59pm
16
The fix been applied 2 days ago, https://github.com/brave/brave-browser/issues/33941 . You don’t need to update Brave, just a restart should work.
1 Like
system
Closed
January 2, 2024, 3:00pm
17
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