Ads and Cookies Issues on Ryzen 9 Laptop: Seeking Solutions and Advice

Dear Community,

I hope you’re all doing well. I’m reaching out to share some concerns I’ve been facing with my Ryzen 9 laptop while using Brave browser. Lately, I’ve been experiencing issues related to ads and cookies that are affecting my browsing experience. I’m hoping some of you might have encountered similar problems or have valuable insights to help me resolve these issues.

Ads Issue: Despite having Brave’s ad-blocking feature enabled, I’ve noticed that certain ads are still appearing while I’m browsing. Has anyone else faced this problem? How did you manage to tackle it? Are there any specific settings or configurations I should check to enhance ad-blocking effectiveness?

Cookies Reading: I’m also having trouble with cookies on certain websites. Even after clearing my cookies and cache, some websites still seem to remember my preferences or login information. This is quite concerning from a privacy standpoint. How can I ensure that cookies are effectively cleared, and websites are not retaining any data after browsing sessions?

Ryzen 9 Performance: I’m wondering if the issues I’m experiencing are related to the specific hardware I’m using, my Ryzen 9 laptop [https://www.lenovo.com/gb/en/d/ryzen-9-gaming-laptop/]. Could there be any compatibility concerns with Brave browser and Ryzen 9 processors that might be causing these problems? Any Ryzen 9 users with insights into this matter are highly appreciated.

Extensions and Plugins: I’m curious if any specific extensions or plugins could be interfering with Brave’s ad-blocking or cookie management. Are there any extensions known to cause such conflicts? If you’ve found any useful extensions that complement Brave’s privacy features, please share your recommendations.

Browser Version: To ensure that I’m using the most updated and stable version of Brave, I’d like to know if anyone has experienced similar issues and found that updating their browser resolved the problem.

Additional Tips and Suggestions: Any general tips, tricks, or troubleshooting techniques you can offer to enhance privacy and resolve ad and cookie-related problems on Brave would be incredibly helpful.

I’m grateful for any input you can provide to help me address these issues. As a community, our collective experiences and knowledge can undoubtedly assist each other in making the most out of Brave and our Ryzen 9 laptops.

Thank you for your time and assistance!

Best regards,

Sara Morris

@Sarajmorries,
Thank you for reaching out to us.

I’ll go through and try to answer each question to the best of my ability.

Ads issue
Its important to remember that by default, Brave only blocks 3rd party ads. That said, I’d recommend turning your Shields settings to Aggressive if you’re seeing ads slip through the cracks. Additionally, it would be helpful if you could share what ads you are seeing on what sites so that we can take a look and make sure that we can adjust things on our end so that they don’t continue to slip through.

Cookies reading
This is a slightly complex issue here as it really depends on the exact behavior and sites you’re referring to. For example, you stated:
Even after clearing my cookies and cache, some websites still seem to remember my preferences or login information

By “login information” do you mean your credentials? If so, they may be saved in the browser (Settings --> Autofill) — I’d recommend checking those settings to see if this is the case and adjust them accordingly. What site is remembering preferences that you set? What preferences were they?

In general, for issues like this, the more specific you can be the better.

Ryzen 9 Performance
If you’re referring to the issues above, then I think it is highly unlikely that they are a result of the type of laptop you’re using. Are there other performance issues you’re seeing in the browser that make you think this or is it just the issues you’ve specified here?

Extensions and plugins
Most extensions are compatible and work well along side/with Brave. There are conflicts sometimes and we typically have to deal with these on a case-by-case basis. Do you have any specific extensions installed that you’re curious about? Further, if you ever want to test this (whether an installed extension is causing a conflict with the browser), the easiest way to do it is simply disable the extension and use the browser — check and see if the issue/undesired behavior you were seeing is still present. If it is, it’s not likely the extension, if not you may have found the conflict.

Everything else
Updating the browser in general is always recommended as it ensure you have the latest fixes for bugs and the latest security updates for your safety.

For tips/tricks, I’d recommend taking a look at our Help Center and also simply looking at threads here on Community as there is a good chance another user has had the same issue/asked the same question as you. Take advantage of the search function on the top-right of the Community page and look up for specific issues/questions.

Hope this helps!

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