Not being demeaning. It’s a suggestion to look through and it also teaches how, as many have said they didn’t know how to search and sort through things on this site. So just en encouragement on how to get answers.
Spend enough time here and you see way too many people jump straight to posting rather than spending time searching. And for those of us who do spend time helping others, it gets very annoying having to repeat information only because others are too lazy.
Have plenty which get resolved. Big thing is a lot of people come to complain but then they often don’t come back to mark topics as solved or to at least respond to say that their issue has been fixed. But main idea is you’ll see whether it’s any of the official Support people, other users, or whatever…they all get the same response which is to submit a ticket.
Other thing to note, my FAQ is pinned on top on this site. It remains until you read it all or dismiss it.
So anyone visiting this site should be able to see PSA: Current FAQ and would think to click on it. From there it has solutions and instructions for a lot of things surrounding the browser.