9 BAT was transferred away from me without my authorization. Can I get it back?

Brave Rewards Rewards Support
1

I logged in to my uphold wallet and discovered 9 BAT was transferred away. We think it may be related to auto-contribute. The thing is, that I don’t want to auto-contribute and didn’t think it was turned on. Can I get my BAT back?

2

Thanks for reporting. I’d like to ask a few questions to start:

  • Do you have multiple devices linked to your Uphold? If so, how many?
  • Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

3

I only have one device linked to my uphold, as far as I know.

Event Logs.PNG
Event Logs.PNG641×859 52.2 KB

Contribution Logs.PNG
Contribution Logs.PNG1022×749 59.3 KB

4

It looks like Auto Contribute was enabled on January 4th. Did you disable it?

5

I did.
I don’t want to contribute.

6

Please DM the email linked to your Uphold.

7

This is the email linked to my Uphold account. I reached out to Uphold support and they said I should reach out to you.

8

Hi @zesty1989, what is the email address?

9

[email protected]

10

Thanks. I’ve just refunded your wallet.

11

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