20 BAT disappeared from my uphold wallet


20 BAT were taken from my uphold wallet, sent to “Brave Software International”. I never did this transaction and the auto-contribution is set to off in my settings.

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Thanks for reporting. I’d like to ask a few questions to start:

  • Do you have multiple devices linked to your Uphold? If so, how many?
  • Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

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I’ve recently installed brave on my unix, and just saw that the auto-contribution was enabled (by default I think). I didn’t pay attention to that.
By the way there is the most recent Event Log on my PC (Contribution is empty) :

|02/05/2021, 04:45:43 PM|ac.enabled|0|
|02/05/2021, 04:45:42 PM|ac.enabled|1|
|02/05/2021, 04:45:42 PM|ac.score.a|9000.000000|
|02/05/2021, 04:45:42 PM|ac.score.b|-3000.000000|
|02/04/2021, 06:38:23 PM|ac.enabled|0|
|02/04/2021, 06:38:10 PM|ac.allow_video_contributions|0|
|02/04/2021, 06:38:05 PM|ac.min_visit_time|60|
|02/04/2021, 06:38:05 PM|ac.score.a|9000.000000|
|02/04/2021, 06:38:05 PM|ac.score.b|-3000.000000|
|02/04/2021, 06:38:03 PM|ac.min_visits|10|
|02/04/2021, 06:37:50 PM|ac.enabled|1|
|02/04/2021, 06:37:50 PM|ac.score.a|14200.000000|
|02/04/2021, 06:37:50 PM|ac.score.b|-13400.000000|
|02/04/2021, 06:37:49 PM|ac.enabled|0|
|02/04/2021, 06:37:27 PM|ac.amount|5.000000|
|02/04/2021, 06:37:18 PM|ac.enabled|1|
|02/04/2021, 06:37:18 PM|ac.score.a|14200.000000|
|02/04/2021, 06:37:18 PM|ac.score.b|-13400.000000|
|01/24/2021, 03:25:44 PM|ac.next_reconcile_stamp|1614090344|
|12/25/2020, 03:25:42 PM|ac.next_reconcile_stamp|1611498342|

I can refund you wallet directly. What’s your Uphold wallet address? Please make sure that for any new devices added to Uphold, you disable Auto-contribute right away.

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Hi, can you look my message ? I need your help

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just one device

Hello, I noticed this same incident happened to me today. Auto-contribute was on but never turned it on myself. Please advise, Thank you

Thank you for your help !

My address:

Thank you for your help!

My address is: 0x7b8A0396D68d9D573AC8714b431294a09fcFe5AA