20 BAT disappeared from my uphold wallet

Brave Rewards Rewards Support
1

Hi,

20 BAT were taken from my uphold wallet, sent to “Brave Software International”. I never did this transaction and the auto-contribution is set to off in my settings.

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2

Thanks for reporting. I’d like to ask a few questions to start:

  • Do you have multiple devices linked to your Uphold? If so, how many?
  • Can you share a screenshot of your Contributions and Event Log tabs which can be found here brave://rewards-internals/

Thank you in advance!

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4

I can refund you wallet directly. What’s your Uphold wallet address? Please make sure that for any new devices added to Uphold, you disable Auto-contribute right away.

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5

Hi, can you look my message ? I need your help

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6

just one device

brave internals
brave internals1432×597 22.2 KB

7

Hello, I noticed this same incident happened to me today. Auto-contribute was on but never turned it on myself. Please advise, Thank you

11

@TheSpyderShow - please send the above info in a DM, not a public thread. Thanks!

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