@VincePerfetto looks like you had some screenshots still uploading when you submitted the topic, so it doesn’t display. Did one of them happen to show that your Creators is actually connected to Uphold?
Because otherwise I’m just seeing you show how your Rewards is set up for Uphold. Which I’m sure you know that Brave Rewards is different from Creators.
Other thing to keep in mind is it can take a little time to update. With it being as recent as you’re saying, perhaps wait and see if it processes in the next day or two.
I figured it was, just wanted to be careful on making assumptions. Think what I’ll say is let’s see what happens in the next 24 hours. If don’t see it change, we’ll tag in someone from Support to see if they might be able to double check things surrounding your site and if anything needs done.
Hi, smart people! A couple of months ago, I posted the details of my situation on this thread, along with screenshots:
@Saoiray was kind enough to chip in his thoughts. Unfortunately, it’s still not working and I’m still in the same spot.
Any thoughts, ideas, or suggestions would be greatly appreciated. NOTE: I’m a tech novice, but I’m good at following directions, so please keep that in mind. Thanks again for any help you can give!
Bah, @VincePerfetto I lost track of your post and you never responded. In the last thing, I was telling you to report back if it didn’t adjust within 24 hours or so:
So yeah, wish you would have come back and updated. But at least you’re mentioning now.
One thing I failed to ask, what country are you from? And let me be specific, I need to know what country your passport was from that you submitted to Uphold. It doesn’t matter where you live now, but what country documents did you submit to Uphold when you started your account? I’m assuming USA based on your website saying you’re from the USA originally, but try to be cautious on assumptions.
The purpose of my asking is that it kind of goes by list of supported countries. If you submitted documentation for a country not on that list, it would allow you to link Uphold but it wouldn’t permit you to receive anything.
If that’s not a possible issue, then I’d say to submit a Creators Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=10061687185549 so you have that rolling. If you get a ticket number verification afterward, reply here with it and I’ll tag in support just to see if they can try to take a look since this has been an ongoing issue.
Yeah, definitely my fault for not replying sooner. I don’t really have a good excuse for lateness.
To answer your question, I’m an American citizen, I’ve never held any other passports, and I only used my American passport to create these accounts.
Thanks for the link to support. I submitted my ticket, then I received a “successful” message on-screen. I haven’t received a ticket number yet, though.
I’m sure it’s not a problem with Brave or Uphold. I’m just doing something wrong. But I thank you/Brave for all of your help, Saoiray. Most importantly, I thank you for what you/Brave do for millions of internet users around the world!
Incidentally, just in case this info is helpful to you, I got an email notification today that read:
Hi Vince,
Thank you for your patience while we get this sorted out.
Our team has resolved your issue and everything from my end looks good.
Can you verify if the issue has been resolved?
Hi, @Saoiray. I noticed that somebody donated 1 BAT through my blog… that nobody reads If that was you trying to test things out, thank you! And if you give me a way to pay you that 1 BAT back, let me know where to send it.
Anyway, I received that 1 BAT in my Uphold account, but I still can’t donate my BAT to myself through my blog (I just tested it again, no luck).
My conclusion: I’m just going to forget about it.
Maybe my Brave/Uphold works, maybe it doesn’t, maybe one of my accounts has a problem, maybe it doesn’t. Whatever. To be honest, I’ve spent too much time trying to score a few pennies/year. Really, don’t worry about it.
Regardless, thank you so much for trying so hard to fix it! I really appreciate your commitment to helping such a small, insignificant Brave user.
If that was you trying to test things out, thank you! And if you give me a way to pay you that 1 BAT back, let me know where to send it.