Still says identity not confirmed? Why?

It’s been over two months since my identity has been verified on uphold. However, I have again not received a payout because it is still showing as unverified for some reason.

I’ve included some screenshots below.

And from Uphold:

When you connect your Uphold account to your Creator account?

A long time ago. Probably a year or so.

I would suggest you to reconnect your Uphold account. But by doing so, you’ll not receive this month payout.

And if it’s works, you may eligible for next payout.
Also cc @cory @steeven in case there’s a known issue

Yeah that reconnecting fixed it. Damn. Wish I would’ve known that awhile ago haha.

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