Uphold - Country Mismatch

HI everyone,

I have double checked my addresses both on Brave and Uphold and they are on the same country (just had Uphold change my address) but I can’t still connect both accounts.

If anyone can help, I would appreciate a lot!

Thank you!

The Brave API checks where your passport / document for KYC /AML is from. If the document is from country A, but you chose country B in your Brave rewards, this issue occurs.

Well, I did reset my Rewards, but still having the problem so just lost everything I had been claiming for the last months for nothing.

Where are the documents you used for KYC / AML from?
Brave’s API checks for KYC document nationality and not the address you provide. Make sure you choose the region which matches your document nationality.

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