stedas
September 17, 2020, 9:24am
1
Hi,
I am getting this error in my Brave account "We are having trouble communicating with Uphold. Try reconnecting"
I have cleared the cache and clicked on “Continue to verify ” but still nothing.
Could you please let me know what is going on and how can I solve this problem?
Thank you.
Best, Dario
steeven
September 17, 2020, 2:21pm
2
Please DM me the email linked to your account. Thanks!
stedas
September 17, 2020, 2:36pm
3
Hi,
This is the amil linked to my Brave account: [email protected]
Thanks.
Best regards,
Dario Suveljak
[email protected]
www.stedas.hr
Twitter: @stedas
steeven
September 18, 2020, 4:37pm
4
Hi @stedas , have you been in contact with Uphold support?
stedas
September 18, 2020, 5:50pm
5
Yes, I have already contacted Uphold support and they said that everything is OK on their side.
Please let me know why I haven’t received BAT rewards for the last month and how this issue can be resolved.
Thank you.
steeven
September 18, 2020, 6:26pm
6
You’ll need to re-connect your Uphold wallet.
It’s currently disconnected.
Once you do this your payment will process on October 8th.
stedas
September 18, 2020, 6:30pm
7
There is a link “Disconnect”. When I click on it it says: “You won’t be able to receive the monthly contributions from your fans until your wallet at Uphold is connected to us.
Are you sure you want to disconnect your account with Uphold?”
Should I clcik that link, disconnect and then reconnect the wallet?
system
Closed
October 18, 2020, 6:31pm
8
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