Uphold can't connect with Brave rewards

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Dear Brave,

Why I can’t sync my uphold account with brave rewards to get my BAT rewards.

Hoping on your kind assistance.

Thank you.

Briefly describe your issue:

What Operating System and Brave version are you using ( Menu --> About Brave | Report the version numbers)? early up to date! Relaunch Brave to finish updating. Version 1.38.119 Chromium: 101.0.4951.67 (Official Build) (64-bit)
](https://brave.com/latest/)

Is your browser wallet currently verified? (yes/no) yes

What date did you verify your wallet? June 2021

Have you been able to successfully receive payments in the past? Yes

Are you using a VPN? (yes/no) No

Are you in a supported region (see here for list of supported regions)? Philippines

Does your device pass the [SafteyNet] Yes (https://play.google.com/store/apps/details?id=org.freeandroidtools.safetynettest&hl=en_US&gl=US) check (Android only)?

Have you fully completed Uphold’s CDD requirements? Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold? Yes

I Accidentally disconnect it from brave but when I will connect it again it won’t work

2

@yobi

Please edit . . . Thank you for doing so.

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Some general info . . .

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Uphold, instructions: How to verify your identity

  • https://support.uphold.com/hc/en-us/articles/202766795-How-to-verify-your-identity

Uphold Non-Supported Jurisdictions:

  • https://support.uphold.com/hc/en-us/articles/360026786712-Non-Supported-Jurisdictions

Uphold info at Brave Help Center:

  • https://support.brave.com/hc/en-us/articles/360046470011-How-Do-I-Verify-My-Uphold-Gemini-Account-

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3

Philippines can’t be connected. It has been this way for quite some time now. Changes to Brave Ads Regional Availability

You can also see that Uphold shows on their website that they do not support Philippines at https://support.uphold.com/hc/en-us/articles/205845376-Where-does-Uphold-offer-bank-account-funding-and-withdrawals- as it is not one of the 35 countries where they are doing business.

As to Gemini allowing accounts, the list of accepted countries can be seen at NOTICE: New region restrictions on verifying Brave Rewards with Gemini

2 Likes
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Hi Saoiray,

So, I will not be able to withdraw/claim my remaining balance for the month of May 2022 with Uphold/Gemini?

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Correct, it just will remain in your balance within your browser unless/until you tip someone. And if anything happens to your browser, you will lose it all as it’s not synced on the internet but is literally within your browser/device.

At least this is how it’s been explained based on the link(s) I’ve shared with you. This said, some who said they had accounts approved prior had still been receiving BAT. It SHOULD NOT happen but I’m saying this part to say that anything is possible these days. Yet if it works as intended, you only will receive in browser and unable to get on Gemini or Uphold.

3 Likes
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