Unable to verify wallet in mobile app it's

Brave Rewards Rewards Support
,
1

In mobile brave app the verify wallet option is not working, I said this because after I authorize still it is showing verify wallet and the account is not connected to the mobile browser in brave app.
I also got mail that account is connected and in uphold there is brave integrated but in brave mobile browser it is not showing that the wallet is verified.

Also the bats are not transferring to the uphold.

Operating system: Android 10 Build/QKQ1.190915.002

Brave version: Brave 1.30.87,chromium 94.0.4606.71

Is your browser wallet currently verified?
yes

What date did you verify your wallet?
Before 1 year

Have you been able to successfully receive payments in the past?
Yes

Are you using a VPN?
no

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
Yes

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

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2

@steeven pls check this issue

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3
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4

Hi @grpnpraveen, can you share a screenshot of your rewards panel?

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5

Same issue here. By the way i created a new thread.

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6

image
image1080Ă—2340 109 KB

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7

I connected to uphold account but still it is showing ,verify wallet

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8

I have the same issue, plus I’m totally locked out of brave rewards saying that “Limit reached”

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9

Having the same issue here.

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10

Im having the Same issue Here

11

Did you find anything from the screenshots?cz still I am facing the same problem.

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12

I’m having the same issue. Turned off vpn and brave shields. I get the verification email and click the link but it does not verify on my device.

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13

@steeven @Mattches

Hi,

Still unable to verify Uphold wallet on mobile, but my desktop works with no issues.

Latest Brave app version installed.
Sent log to support. Can provide screenshots if needed. Thanks for any assistance to resolve this issue.

Ticket # c460f088-ff85-4422-92b5-00f2182919dc

14

@bjss are you receiving a device limit reached error when attempting to verify?

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15

Hello,

No error message about device limits. The only error is the “unfortunately Brave has stopped” pop up after clicking verify wallet.

There is only my laptop and Android mobile phone on this account but mobile is not connecting to or verified on Uphold.
Latest Brave app version installed.

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16

Same issue here only on Android.

Click on “verify wallet” - Enter Uphold user and pass - Enter verification code - Then it suddenly redirects to brave://rewards/

So verification fails , but there is no error message displayed.

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17

Please send the affect Wallet ID in a DM if you haven’t already. Thank you.

3 Likes