Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue: I’m trying to reconnect my Uphold account on Brave Mobile. When I hit the disconnected button it navigates to a page to authorize. I click authorize. Then it goes to an Uphold account creation page. I click login at the top and enter my info correctly. I then enter my 2fa code correctly. Then Uphold sends me an email to confirm I was the one logging in. I confirm. I am then taken to Uphold successfully logged in however my wallet still isn’t connected to Brave. In my linked accounts on Uphold I can see Brave as approved. But in brave I am disconnected.
How can this issue be reproduced?
- Click Brave Rewards button in address bar.
- Click disconnected to reauthorize Uphold wallet. Authorize and login with email, and pw, then 2fa.
- Confirm email that it was me that logged in.
Expected result: Successfully reconnect Uphold.
Brave Version( check
About Brave): Brave 1.24.84, Chromium 90.0.4430.93
Mobile Device details Google Pixel 2