Unable to connect uphold account after moving to supported country

[superman]

Hi i’ve moved to canada, i’ve reset my rewards profile and set my country to canada and changed my address to canada on uphold account but still can not connect my account to brave rewards. i’m getting error that “Your Uphold account can’t be connected to your Brave Rewards profile at this time. Your Uphold account is registered in a country that’s not currently supported for connecting to Brave Rewards.”
I’ve tried on MacOS and Android getting same error on both devices. Please Help

What Operating System and Brave version are you using (Menu --> About Brave)? MacOs 12.7.3 [
Version 1.63.165 Chromium: 122.0.6261.94 (Official Build) (x86_64)

Is your Brave Rewards Profile currently verified? (yes/no) No

What date did you connect a your Brave Rewards Profile? Don’t remeber may Be in 2022

Have you been able to successfully receive payments in the past? Yes until April 2023 in my previous country

Are you using a VPN? (yes/no) No

Are you in a supported region (see here for list of supported regions)? Yes

Does your device pass the SafteyNet check (Android only)? Yes

Have you fully completed Uphold’s CDD requirements? Yes

[Saoiray]

@superman

changed my address to canada on uphold account

@superman The Uphold API reports to Brave that your country is wherever your passport is from. I’m assuming since you are saying you just moved to Canada, all you’ve done is change of address…right? If you don’t have a Canada passport then they would be telling Brave you’re from whichever country you moved from.

I’m guessing the country you moved from isn’t supported?

[superman]

Thanks for reply , my country was supported by uphold before but not now.

[Saoiray]

@superman

my country was supported by uphold before but not now.

Okay, so you’ll need to get that passport changed. Not just a change of address. If you do get a Canadian passport or such, you will want to contact Uphold to see if they’ll update that for you.

In the meanwhile, all you can do is wait for on chain BAT payments to arrive, which is in testing stages and gradually rolling out to people.